Sales Advisor 20h (Temporary) at H&M Group

Edinburgh, Scotland, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

03 Feb, 26

Salary

0.0

Posted On

05 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Focused, Proactive, Curious, Honest, Genuine, Fashion Interest, Communicative, Positive, Open-Minded, Willing to Learn, Adaptable, Collaborative, Inclusive, Supportive, Good English Skills

Industry

Retail

Description

Company Description Launched in 2013, & OTHER STORIES offers a curated range of shoes, bags, accessories, beauty and ready-to-wear – all equally important for the whole look. Job Description As the Sales Advisor, you are the friendly face that greet our customers and embody the heart of our brand. You'll have the opportunity to provide customers with high-level service at every turn. From initiating conversations to assisting at the cash desk, fitting rooms and throughout the shop floor, you'll play a vital role in enhancing the shopping experience. Your responsibilities will also include processing deliveries, replenishing stock and merchandising the latest garments on the shop floor. Your role is essential in creating welcoming experiences that showcase the best of our brand. With warmth and enthusiasm, you'll guide our customers through their journey, offering genuine assistance and proactive service to uplift and inspire. Together, in collaboration with your team, you’ll create moments that matter. While previous experience in customer service and familiarity with fabrics are nice to have, they're not mandatory. Qualifications Customer-focused; you have a genuine interest in getting to know our customers and offering an experience and level of service to match their expectations Proactive; you use your initiative to provide customers with a memorable shopping experience Curious; you seek opportunities to improve everyday processes and routines and take proactive action where needed You listen to and show interest in others’ ideas and opinions You’re honest and genuine in your approach You are interested in fashion and trends You are communicative, positive and open-minded You’re willing to learn and adapt You’re collaborative, inclusive and supportive of others You have good English language skills Preferable but not mandatory Understanding of store operations & customer service skills from previous retail experience Confident in offering customers advice on fashion trends, materials, sizing etc. Additional Information This is a part-time temporary position with a contract of 20 hours a week available in our & Other Stories, Edinburgh store. Apply by sending in your CV in English as soon as possible. Benefits: We offer all our employees attractive benefits with extensive development opportunities around the globe. All our employees receive a 25% staff discount, usable on all our H&M Group brands in stores and online. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here. COS offers a wardrobe of ready-to-wear and accessories for a life well dressed. Rooted in luxury design and compelling fashion movements, the collection plays meticulous attention to sustainable craftsmanship, quality and a superior colour palette that transcends time. The creative soul of the brand is visualised through original storytelling, seasonal runway shows and contemporary culture to create an experience beyond the expected. Learn more about COS here.

Responsibilities

As a Sales Advisor, you will greet customers and provide high-level service throughout the shopping experience. Your role includes processing deliveries, replenishing stock, and merchandising garments on the shop floor.