Sales Advisor 31h at H&M Group

Amsterdam, North Holland, Netherlands -

Full Time

Start Date

Immediate

Expiry Date

04 May, 26

Salary

0.0

Posted On

03 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Focused, Proactive, Curious, Communicative, Positive, Open-Minded, Collaborative, Inclusive, Supportive, Fashion Interest, Listening Skills, Genuine Approach, Adaptability, Teamwork

Industry

Retail

Description

Company Description COS offers a wardrobe of ready-to-wear and accessories rooted in exceptional quality and lasting design. The brand has an elevated aesthetic that embodies luxury with an emphasis on craftsmanship, innovation and compelling fashion movements. Job Description As the Sales Advisor, you are the friendly faces that greet our customers and embody the heart of our brand. You'll have the opportunity to provide customers with high-level service at every turn. From initiating conversations to assisting at the cash desk, fitting rooms and throughout the shop floor, you'll play a vital role in enhancing the shopping experience. Your responsibilities will also include processing deliveries, replenishing stock and merchandising the latest garments on the shop floor. Your role is essential in creating welcoming experiences that showcase the best of our brand. With warmth and enthusiasm, you'll guide our customers through their journey, offering genuine assistance and proactive service to uplift and inspire. Together, in collaboration with your team, you’ll create moments that matter. While previous experience in customer service and familiarity with fabrics are nice to have, they're not mandatory. Qualifications Customer-focused; you have a genuine interest in getting to know our customers and offering an experience and level of service to match their expectations Proactive; you use your initiative to provide customers with a memorable shopping experience Curious; you seek opportunities to improve everyday processes and routines and take proactive action where needed You listen to and show interest in others’ ideas and opinions You’re honest and genuine in your approach You are interested in fashion and trends You are communicative, positive and open-minded You’re willing to learn and adapt You’re collaborative, inclusive and supportive of others You have good English language skills Additional Information This is a part-time position with a contract of 31 hours a week. An integrity check via the warning register of the stichting Fraude Aanpak Detailhandel is part of the application procedure. Benefits: We’re committed to supporting our employees with a range of attractive benefits and valuable development opportunities. As a member of our team, you’ll enjoy a 20% staff discount across all H&M Group brands-available both in-store and online. Additionally, every employee is included in our H&M Incentive Program (HIP), designed to reward your contributions and support your growth within the company. You can read more about our H&M Incentive Program here. In addition to this, Netherlands-based colleagues also receive: 25 days of annual leave Employee Assistance Program to support a healthy work-life balance Corporate Benefits Company pension scheme Inclusion & Diversity: At H&M Group, we are committed to fostering inclusive, diverse, and equitable workplaces across our entire organisation. We believe that teams thrive when they bring together a wide range of backgrounds, perspectives, and experiences. This diversity enhances our ability to solve problems creatively, expand our thinking, and build meaningful connections with colleagues and customers around the world. That’s why we consider all dimensions of diversity throughout our recruitment process-ensuring our workforce reflects the richness of the communities we serve.

Responsibilities

As a Sales Advisor, you will greet customers and provide high-level service throughout their shopping experience. Responsibilities include assisting at the cash desk, fitting rooms, processing deliveries, and merchandising stock.