Sales, Customer Service, Adaptability, Digital Tools Enhancement
Industry
Retail
Description
M&S is ready to push boundaries to lead the industry into a greener, speedier,
more inspiring digital era. That’s why we’re revolutionising how we work and
offering our most exciting opportunities yet. There’s never been a better time
to be part of our team.
Marks & Spencer aims to be an inclusive organisation, trusted and admired by our
colleagues, customers and suppliers. Join us and make an immediate impact. We
are committed to an active Inclusion, Diversity and Equal Opportunities Policy,
which starts with our recruitment and selection process and we are happy to talk
smart/flexible working.
Retail: The sweeping innovations we’re rolling out at M&S will define a new era
of retail. And we want you to help us introduce them to our customers. There’s
never been a more exciting time to join M&S!
We’ve embarked on a business transformation and are looking for people who are
thrilled by the challenge of introducing innovative, new experiences to the
retail world – and surprising every single customer with reasons to shop in our
stores and online - day in, day out.
By embracing our digital tools to enhance the customer experience and remaining
adaptable – both to the needs of our customers and our retail business – you’ll
live and breathe our approach to sales and service and will ensure every time is
just as special as the next.
Responsibilities
The role involves introducing sweeping retail innovations to customers and ensuring every interaction is special by embracing digital tools to enhance the customer experience. You will live and breathe the approach to sales and service as part of a business transformation.