Sales Advisor at Frasers Group

Belfast, Northern Ireland, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

08 Jul, 26

Salary

0.0

Posted On

09 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales, Customer service, Visual merchandising, Interior design, Furniture knowledge, Order processing, MS Office, IT proficiency, Communication, Brand ambassadorship, Trend awareness, Problem solving

Industry

Retail

Description

Company Description At Sofa.com, we believe that everyone deserves great furniture that is comfortable, stylish, and affordable. With a wide range of bespoke sofas, beds, and home accessories, we’ve been a leader in the furniture industry for years. Our showrooms are designed to inspire, offering our customers a welcoming space to explore, experience, and choose the perfect pieces for their homes. Job Description We are looking for an enthusiastic, customer focused Sales Advisor to join our team in our stunning Belfast showroom. This is a 16 hours a week role which requires weekend availability. As a member of our team you will be the first point of contact with our customers and will spend your time advising them with inspirational ideas to fulfil their needs. You should thrive in a customer service environment, always going above and beyond. Welcoming every customer so they feel at home and relaxed, whilst encouraging them to spend time in the store and browse the full range Maintaining our high showroom standards and visual merchandising in store Providing customers with advice and support, ensuring a full understanding of their needs and working to find solutions within the range offered Chasing sales quotations and processing orders precisely and efficiently as well as keeping customer information records up-to-date Being a brand ambassador for sofa.com whilst embracing the customer journey and leading by example in endorsing the company culture and standards Proactively improving and updating knowledge of product & interior trends Qualifications Experience within retail alongside proven experience with interiors/furniture Strong sales experience and awareness of trends to support the customer in styling their rooms/homes Be ambitious and confident, with a strong can-do attitude Be enthusiastic and dedicated to providing excellent customer service A desire to work as part of a team to generate fresh and innovative ideas Proficiency in MS Office and general IT Additional Information An opportunity like this at one of the Frasers Group companies is for the fearless. The potential is massive, the experience unrivalled. To be able to make the most of it you need to live and breathe our principles: Think without limits and take the team with you Own it and back it Not hesitate and act with purpose Be commercial and customer-focused. Please note this is a full time position, 40h per week, working 5 days over 7. It will include a mixture of daytime, evening and weekend shifts.

Responsibilities

The Sales Advisor will act as a brand ambassador, providing expert interior advice and support to customers in the Belfast showroom. Responsibilities include maintaining high visual merchandising standards, processing orders accurately, and ensuring a welcoming, customer-focused environment.