Sales Advisor at Frasers Group

London, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

02 Sep, 26

Salary

14.0

Posted On

04 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Sales, Interior Design, Visual Merchandising, MS Office, IT Proficiency, Styling, Order Processing, Credit Product Sales, Communication

Industry

Retail

Description

Company Description At Sofa.com we believe that everyone deserves great home furnishings and excellent service from people who are passionate about interiors, so that’s exactly what we provide. With in-house teams from the design development stage right through to our delivery drivers - we can be sure we’re giving our customers a truly unique shopping experience and providing a working environment that inspires and motivates our teams to sell our lovely products. Job Description We are looking for an enthusiastic, customer focused Sales Advisor to join our team in our stunning Bankside Flagship showroom. This is a 24 hours a week role which requires weekend availability. As a member of our team you will be the first point of contact with our customers and will spend your time advising them with inspirational ideas to fulfil their needs. You should thrive in a customer service environment, always going above and beyond. Job Description Welcoming every customer so they feel at home and relaxed, whilst encouraging them to spend time in the store and browse the full range Maintaining our high showroom standards and visual merchandising in store Providing customers with advice and support, ensuring a full understanding of their needs and working to find solutions within the range offered Chasing sales quotations and processing orders precisely and efficiently as well as keeping customer information records up-to-date Being a brand ambassador for sofa.com whilst embracing the customer journey and leading by example in endorsing the company culture and standards Proactively improving and updating knowledge of product & interior trends Qualifications Must be over the age of 18 years Experience within retail alongside proven experience with interiors/furniture Strong sales experience and awareness of trends to support the customer in styling their rooms/homes Be ambitious and confident, with a strong can-do attitude Be enthusiastic and dedicated to providing excellent customer service A desire to work as part of a team to generate fresh and innovative ideas Proficiency in MS Office and general IT Additional Information Here at Sofa.com, we appreciate that our products can be a large investment. Part of this role is offering payment solutions to our customers, including the introduction of our credit options, giving all of our customers a chance to elevate their homes using payment methods which are suitable for their own individual circumstances. As such, all candidates must be over the age of 18 years and comfortable offering credit products to our customers. An opportunity like this at one of the Frasers Group companies is for the fearless. The potential is massive, the experience unrivalled. To be able to make the most of it you need to live and breathe our principles: Additional Information An opportunity like this at one of the Frasers Group companies is for the fearless. The potential is massive, the experience unrivalled. To be able to make the most of it you need to live and breathe our principles: Our Values Think Without Limits – Move fast, be bold, and bring the team with you Own It and Back Yourself – Take responsibility, master the basics, and drive results Be Relevant – Stay connected to our people, our partners, and the planet Due to high levels of interest, vacancies may close early. We recommend applying as soon as possible. Compensation: GBP 13 - GBP 14 - hourly

Responsibilities

The Sales Advisor is responsible for welcoming customers, providing interior design advice, and maintaining high showroom standards. They must process orders accurately and offer payment and credit solutions to customers.