Creator of the Polene experience

• They advise and accompany the customer throughout the entire purchasing process and offer a high-quality service that extends from the customer's arrival to their departure from the store.
• They offer an impeccable personal customer experience by responding to customer needs and demonstrating exemplary behavior, which aligns with Polène's image.
• They enhance and promote additional sales. They manage and inform customers about our services during and/or after their purchase.

Cash management & ancillary tasks

• They are responsible for opening and closing the cash register, collecting payments, and may accompany the customer during the duty-free process.
• They are expanding CRM customer support and participating in the creation of the boutique's daily reporting.
• They ensure smooth operations at the point of sale: merchandising, maintaining the quality of the sales area, supporting the warehouse staff when needed with stocking shelves and various inventories (fiscal or periodic).