WHAT CAN THE ROLE AND DIRECT365 OFFER YOU?

At Direct 365 we love our vibrant office environment. As a business, we pride ourselves upon our commitment to our employee’s personal development; supporting you in reaching your own goals as well as working collectively to continue the success of the company.
As the newest member of the Product Sales Team, you will be warmly welcomed into a friendly atmosphere; accompanied by team members with dynamic and innovative mindsets, striving to drive real results.
Direct365 is part of the phs Group, the UKs leading Hygiene Services provider.phs Group was founded in 1963 and we are the leading provider for Hygiene Services in the UK, Spain and Ireland with over 90,000 customers across 300,000 locations incorporating numerous businesses during its 62 years of business.
At phs, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination

Your role as a Product Sales Administrator at Direct365:

• Responding to sales emails, inbound sales calls and outbound activity chasing orders professionally.
• Matching our products to customers’ needs through cross-selling.
• Work to agreed KPI’s including sales order value and revenue generated to make sure the business targets are being met.
• Process and manage product orders from order placed to dispatched.
• Maintain excellent knowledge of our portfolio of products and services in order to understand customer requirements.
• Ensure all customer information is recorded on our CRM, Sage and sales processing applications.
• Take ownership and manage customer expectations across sales related activities.
• Provide cover for administration and any other associated tasks when necessary.
• To work as part of a team to develop the concept of One Team = One Organisation, taking ownership of challenges and foster an environment of continuous improvement