Sales Advisor at ProCook

Tewkesbury, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

07 Jun, 26

Salary

12.6

Posted On

09 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Engagement, Product Knowledge, Sales Influence, Customer Service, Sales Goal Achievement, Visual Merchandising, Transaction Processing, Communication, Interpersonal Skills, Confidence, Enthusiasm, Reliability, Teamwork

Industry

Retail

Description

Join ProCook as a Retail Sales Executive! At ProCook, we believe great cooking starts with the right tools and great people. We are looking for a confident, customer-centric Sales Advisor who enjoys engaging with customers, learning about high-quality products, and influencing buying decisions through excellent service and product knowledge. This is a customer-facing sales role with clear performance expectations, structured training, and the opportunity to earn bonuses based on targets. Your Role: As a Sales Advisor, you will play a vital role in creating an inviting shopping environment, ensuring that every customer leaves with the perfect product that fits their culinary style. You will be the friendly face of ProCook, helping customers with product selection, answering queries, and providing unparalleled service. This is a permanent, 18hrs/week role, based in our Cotswold Store and will include keyholder responsibilities working pattern of 3 x 6hr shifts across Wednesday, Thursday, Friday and Saturday Our Commitment to You — And Your Commitment to ProCook We’re proud of our strong values, supportive culture, and the benefits we offer our colleagues. At ProCook, we invest in your development and success and in return, we’re looking for individuals who will bring energy, reliability, and a genuine commitment to delivering exceptional service every day. If you care about quality, teamwork, and growing with a dynamic brand, you’ll fit right in. Your Key Responsibilities: Welcome and engage customers with confidence and enthusiasm. Share your product knowledge to inspire and guide informed buying decisions. Demonstrate products and communicate offers in a way that builds trust and adds value. Achieve and exceed sales goals through quality customer interactions. Maintain an appealing store environment and support visual merchandising. Process transactions accurately and professionally. Learn and develop through structured training and ongoing coaching. You’ll thrive in this role if you: Are confident, articulate, and comfortable talking with customers. Have worked in a customer-facing sales role. Enjoy learning about products and sharing that knowledge. Have strong communication and interpersonal skills. Have retail or customer service experience. You are comfortable working to clear performance expectations and sales targets. Can work flexibly including weekends and peak times based on a rota. Why ProCook? Join a fun and vibrant team dedicated to helping customers create memorable cooking experiences. Enjoy colleague discounts, opportunities for career growth, and be part of a rapidly growing brand that values your contributions! Salary is £12.60 per hour - we are a Real Leaving Wage employer. A delightful welcome bag awaits you, filled with our fantastic products for you to explore (worth £69). Bonus based on sales targets. Structured training to build product and sales skills. Be part of a fast-growing company. Enhanced Maternity, Paternity and Adoption Leave. Generous colleague discount - 40% + 5 friends and family discount cards of 30%. 2 x Annual paid volunteering days. Employee Assistance Programme. Friends and Family Referral Scheme. Pension Scheme. Annual leave is 6.6 weeks per holiday year, including Bank Holidays. You will benefit from additional holiday days on your 3rd, 4th, 5th and 10th year of service, to a maximum of 30 days (pro-rata for part-time colleagues). We Welcome Everyone: ProCook is an equal-opportunity employer. We believe diverse teams are the best teams, so we encourage applications from all backgrounds. If you require any reasonable adjustments to support you through the application or interview process, please let us know. We’re committed to making our recruitment process as inclusive and accessible as possible. About ProCook’s Sustainability Commitment: At ProCook, sustainability is at the heart of what we do. As a certified B Corporation, we strive to balance profit with purpose, focusing on reducing waste, and ensuring ethical business practices. By joining our team, you will contribute to our efforts in creating a positive impact on the planet.

Responsibilities

The Sales Advisor will be responsible for creating an inviting shopping environment, engaging customers confidently, and guiding them to purchase the perfect product using excellent product knowledge. Key duties include demonstrating products, achieving sales goals, maintaining store appearance, and processing transactions accurately.