REQUIREMENTS

• Previous experience in a Sales or busy Customer Contact Centre setting
• Strong communication skills
• Good time management skills and ability to work to deadlines
• Ability to multi-task
• Approachable, professional and a team player
• Show willingness to learn
• Flexible and readily adaptable to changing requirements

• Outbound calling prospective clients to discuss their conveyancing quote using warm leads
• Answering inbound calls
• Conducting multiple live chats and WhatsApp conversations with website visitors looking at their quote
• Responding to email queries
• Maximising conversion from lead to sale to achieve growth/sales targets
• Cross selling additional move related services