Sales Agent (Boutique / retail shop) at Accor

Agadir, Souss-Massa, Morocco -

Full Time

Start Date

Immediate

Expiry Date

26 Jun, 26

Salary

0.0

Posted On

28 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Sales, Advisory, Product Knowledge, Visual Merchandising, Cashiering, Communication, Interpersonal Abilities, Attention To Detail, Presentation, French, English

Industry

Hospitality

Description

Description de l'entreprise As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo. We partner with many business actors and stakeholders, which opens career opportunities in many areas, directly or indirectly linked to the properties' activity. Description du poste Job Summary The Boutique / Retail Shop Sales Agent is responsible for welcoming guests, advising them on products, and driving sales while ensuring a high-quality customer experience within the boutique. Key Responsibilities 1. Guest Reception & Service Provide a warm and professional welcome to all guests Identify customer needs and assist them throughout their purchasing journey Ensure a smooth and pleasant customer experience 2. Sales & Advisory Advise customers and promote boutique products Drive sales by offering tailored recommendations Build customer loyalty through excellent service 3. Boutique Operations Maintain the cleanliness and organization of the sales area Support product display and visual merchandising Handle cashiering and payment transactions 4. Product Knowledge Develop strong knowledge of products and collections Provide accurate and relevant information to customers 5. Standards & Quality Follow company procedures and service standards Ensure consistent service quality at all times Qualifications Education High school diploma or degree in Sales, Business, Hospitality, or a related field Experience 1–2+ years of experience in retail, boutique, or hospitality Experience in a premium or luxury environment is a plus Skills Strong customer service and sales skills Good communication and interpersonal abilities Ability to advise and influence customer decisions Attention to detail and presentation Basic cashiering and sales handling knowledge Fluency in French & English Key Competencies Customer-focused mindset Sales-driven attitude Strong sense of service and presentation Team spirit and adaptability Professionalism and reliability Working Environment Dynamic boutique environment within a premium setting Direct interaction with a diverse and international clientele Fast-paced and service-oriented atmosphere Informations complémentaires Independant Boutique / Retail Shop located at Sofitel Royal Bay Resort Agadir Catégorie: Sales Type d'emploi: Durée Déterminée Type de Contrat: Temps Plein

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Responsibilities

The Sales Agent is responsible for welcoming guests, advising them on products, and driving sales while ensuring a high-quality customer experience within the boutique. Key duties include guest reception, sales advisory, boutique operations like merchandising and cashiering, and maintaining strong product knowledge.