Sales Ambassador - French / English Speaking at RMV Solutions Pty Ltd

Sandton, Gauteng, South Africa -

Full Time

Start Date

Immediate

Expiry Date

26 Sep, 26

Salary

30047.64

Posted On

28 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

French Fluency, English Fluency, Customer Service, Sales Support, Relationship Building, CRM, Problem Solving, Multichannel Communication, Attention To Detail, IT Proficiency

Industry

Staffing and Recruiting

Description

About Our Client Our client is an international service and sales support environment where multilingual customer engagement, accurate systems work and relationship-building are central to success. The team supports international markets and requires polished communication, flexibility and a strong customer service mindset. Role Overview This opportunity is suited to a fluent French and English speaker who can manage customer interactions across multiple platforms while supporting sales-related enquiries. The successful candidate will work in a professional, service-driven environment and will be expected to deliver a premium experience across phone, email, chat, video chat and other channels. Key Responsibilities Provide professional, high-quality service to customers and business partners. Manage customer interactions via phone, email, chat, video chat and other communication platforms. Support sales-related enquiries and assist customers throughout their journey. Build strong relationships with customers and key stakeholders. Use internal systems accurately to manage customer information, bookings, requests and follow-ups. Deliver a personalised customer experience while maintaining excellent attention to detail. Provide feedback on service processes and suggest improvements where appropriate. Work as part of a dynamic team supporting international markets and time zones. Maintain professional written and spoken communication standards in French and English. Meet productivity, quality and service expectations within a rostered onsite environment. Requirements Fluent written and spoken C1-level French is essential. Fluent written and spoken English is essential. Secondary or tertiary C1-level French studies are essential. Minimum 1 year contact centre, customer service, sales support or client-facing experience is highly advantageous. Must be comfortable working with IT systems daily. CRM or sales/customer management platform experience will be an advantage. Strong communication, relationship-building and problem-solving skills are required. Willingness to work full-time shifting schedules, including weekends, based on operational requirements. Must be available to work day and night shifts onsite in Sandton. Must have the right to work in South Africa. (Passports/Work Permits valid for 12 months)

Responsibilities

Manage multilingual customer interactions across phone, email, chat, and video platforms to support sales enquiries. Build strong relationships with stakeholders and accurately maintain customer data within internal systems.