Sales Ambassador (Part-time 22.5 hours) - Marc Jacobs - Bicester at Value Retail

Bicester, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

27 Aug, 26

Salary

0.0

Posted On

29 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Luxury Sales, Client Relationship Management, Visual Merchandising, Product Knowledge, CRM Data Collection, Retail KPIs, Customer Service, Fashion Trends, Upselling, Stock Management

Industry

Real Estate

Description

Overview About Marc Jacobs Born in New York City in April 1963, Marc Jacobs attended the High School of Art and Design and graduated from Parson’s School of Design. As a design student, Jacobs was the recipient of some of the School’s highest honours including design student of the year. In 1984, The Marc Jacobs Label was founded along with business partner Robert Duffy and has since become a global brand. Objective of the role As a Sales Ambassador in our Regent Street store, you will be an Ambassador of the brand, effectively providing a great customer journey by building and maintaining loyal clients to maximise profitability and productivity. This role is 22.5 hours per week, spread over 3 days and includes weekends. Responsibilities Main Responsibilities Brand Ambassador Excite and install passion and pride for the brand Embody the brand image for customers and the store team and have a strong understanding of the brand DNA Lead by example and demonstrate role model behaviour that is always representative of the brand adhering to the dress codes and appearance guidelines General Store VM/ Client Management Reflect the visual merchandising guidelines promoting the brand image Enhance customer service standards in store to ensure the best client journey Sales/ Business Monitoring Welcome all clients to ensure they feel comfortable in the environment and educate them about the brand Build and maintain a relationship with them Introduce additional complementary products targeted to your client and share product knowledge to drive sales and achieve targets Process the sale in a confident and professional manner Gather the client’s CRM details to enlarge your client book Drive your product knowledge by keeping up to date with fashion trends Update yourself on all product lines through research Ensure all Company policies and procedures are attended Support control and management of stock Qualifications Profile A minimum of 2 years’ experience in sales in a luxury, high fashion environment Experience in selling RTW / LG Passion for fashion and sales A commitment to achieving and exceeding targets whilst focusing on the client’s needs and experience Excellent personal presentation – a Marc Jacobs Brand Ambassador Understanding of Retail KPIs A fluent level in English is essential and additional languages are an advantage

Responsibilities

Act as a brand ambassador to provide an exceptional customer journey and build loyal client relationships to maximize profitability. Responsibilities include driving sales through product knowledge, maintaining visual merchandising standards, and managing CRM data.