Remote - Successful candidate must live in a state in which Point Broadband operates (AL, FL, GA, MD, MI, NY, OH, TN, TX, or VA) #LI-remote

SUMMARY:

This position is responsible for analyzing sales performance across teams, regions, and channels to identify trends, gaps, and opportunities. This role supports data-driven decision-making through forecasting, dashboard creation, KPI tracking, and strategic reporting for executive and front line sales teams.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to carry out each essential duty satisfactorily. The requirements listed below represent the knowledge, skills, and abilities required for the role. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

EDUCATION/EXPERIENCE:

• Bachelor’s degree in Business, Finance, Economics, Statistics, or a related field required.
• 2+ years of experience in a sales, business, or financial analysis role preferred.
• Excellent attention to detail, organizational, and problem-solving skills.
• Strong written and verbal communication skills.
• Ability to work independently and cross-functionally in a fast-paced environment.
• Preferred Skills:
• Experience in SaaS, telecommunications, or consumer sales environments.
• Familiarity with sales enablement tools and sales operations practices.

COMPUTER SKILLS:

• Advanced skills in Microsoft Office Suite.
• SQL or data querying experience.
• Strong proficiency in Excel (pivot tables, VLOOKUP, formulas), with experience in BI tools such as Tableau, Power BI, or Looker.
• Working knowledge of CRM platforms (e.g., Salesforce, HubSpot).

DUTIES AND RESPONSIBILITIES:

Essential duties and responsibilities include but are not limited to those listed below:

• Analyze sales performance data across teams, regions, and channels to identify trends, gaps, and opportunities.
• Develop and maintain dashboards, KPIs, and reports for executive and front line teams.
• Support sales forecasting, quota setting, and territory planning processes.
• Support budgeting and planning processes with data-driven insights.
• Collaborate with Sales, Marketing, and Finance to align insights with business goals.
• Monitor sales funnel health and conversion rates to assess rep effectiveness and lead quality.
• Assist in the evaluation of incentive programs and compensation structure performance.
• Segment customer data to identify high-value customer groups and personalize outreach strategies.
• Analyze customer churn and retention to support loyalty programs and win-back initiatives.
• Provide data-driven recommendations to support strategic decision-making.
• Maintain data integrity in CRM systems (e.g., Salesforce) and ensure accurate tracking of leads, opportunities, and conversions.
• Other duties as assigned.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Regularly required to talk, hear, and communicate effectively.
• Required to use hands to type, handle objects and paperwork.
• Required to reach and hold on to items at chest level or reach above the shoulder.
• Required to use close vision, see colors, and be able to focus.
• Prolonged periods of sitting at a desk and working on a computer.
• Ability to work standard office hours with occasional extended hours as business needs dictate.
• Minimal physical effort required