REQUIREMENTS:

• Bachelor’s degree in Business Administration or a related field.
• At least 1 year of experience in a sales support or coordination role.
• Fluent in English and Arabic; both written and verbal.
• Strong teamwork, organizational, and customer service skills.
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint).
• Familiar with customer relationship management (CRM) systems.
• Currently in UAE and ready to start.

Education:

• Bachelor’s (Preferred

Experience:

• Sales: 1 year (Preferred

ABOUT THE ROLE:

YOOCHA MATCHA® is a dynamic matcha supplier for 800 + cafes & speciality coffee shops across GCC. We’re looking for a dynamic Sales Coordinator to play a key role in fostering positive client relationships, managing sales processes, and ensuring seamless coordination between clients and the sales team in the GCC.

YOUR RESPONSIBILITIES INCLUDE:

• Serving as the main point of contact for clients, maintaining regular communication to ensure satisfaction and retention.
• Handling client inquiries, resolving concerns, and addressing any product-related or service issues in a timely and professional manner.
• Collaborating with the sales team to ensure timely order processing, delivery, and customer satisfaction.
• Maintaining an accurate and up-to-date sales pipeline in the CRM, tracking all sales activities.
• Overseeing client order fulfilment, handling order processing, payment coordination, delivery tracking, and post-purchase client support.
• Producing weekly and monthly sales reports, monitoring key metrics like orders, revenue, and new clients.
• Managing the CRM database, ensuring accurate and up-to-date client information.
• Assisting the sales team with prospecting, lead generation, and follow-up activities.

PLEASE NOTE THIS ROLE IS OPEN FOR NATIVE ARABIC SPEAKERS. SHORTLISTED APPLICANTS WILL BE CONTACTED WITHIN 48 HOURS.

Job Types: Full-time, Permanent, Fresher
Pay: AED5,000.00 per month

Education:

• Bachelor’s (Preferred)

Experience:

• Sales: 1 year (Preferred)

Language:

• Arabic (Required)

Location:

• Dubai (Preferred)