AS WELL AS THE ABOVE, WE ARE LOOKING FOR A NUMBER OF “SOFT” SKILLS THAT WILL SET YOU APART. THUS YOU ARE:-

• Someone who likes to learn and take ownership
• Team-orientated with a strong sense of responsibility
• Someone with common sense, resourcefulness and initiative
• Someone who displays a strong attention to detail
• An empathetic “people person” who prides yourself on delivering high quality customer care
• Someone with good problem solving and conflict resolution skills.

THIS IS AN INTERESTING AND VARIED ROLE WHICH WILL DRAW ON YOUR EXCELLENT CUSTOMER SERVICE, ADMIN AND SALES SKILLS AS YOU:-

• respond to the needs of existing customers
• handle all telephone, email and walk-in enquiries
• liaise with customers and help them satisfy their self-storage needs
• sign up customers, take payments and update customer records
• ensure customer loyalty by offering exceptional follow-up service and support
• take an active interest in securing new customers
• be the face of the business by delivering friendly, flawless, customer care.

TO BE SUCCESSFUL IN THIS ROLE YOU WILL NEED A RANGE OF PRACTICAL SKILLS AND EXPERIENCE INCLUDING:-

• Fast accurate typing
• Flawless written and spoken English
• A clear, confident telephone manner
• Strong admin and computer skills including proficiency in Microsoft Office
• Experience in (or an aptitude to learn/use/update) our client’s CRM software
• Although not essential, a background in real estate or property will be very highly regarded.