JOB TITLE: ADMINISTRATIVE ASSISTANT / SALES ASSOCIATE

Location: 1004 Chester Cres, Harcourt, ON K0L 1X0
Company: Kingdon Timber Mart (Harcourt)
Job Type: Full-Time / Part-Time
Schedule:Monday to Friday, Some Saturdays

SUMMARY:

The Administrative Assistant / Sales Associate is a dual-role position responsible for supporting day-to-day administrative functions while also providing outstanding customer service and sales support on the retail floor. This role is ideal for a highly organized, customer-focused individual who can juggle multiple priorities in a fast-paced environment.

QUALIFICATIONS:

• High school diploma or equivalent; college or business admin education is an asset.
• 1–3 years of administrative or customer service experience, preferably in retail or sales.
• Strong computer skills (Microsoft Office Suite, POS systems, and email).
• Excellent organizational skills with attention to detail.
• Strong interpersonal and communication skills.
• Ability to multitask and stay calm under pressure.
• Basic knowledge of building materials, hardware, or related products is an asset.

KEY RESPONSIBILITIES:ADMINISTRATIVE DUTIES:

• Perform clerical tasks such as filing, data entry, and handling phone and email communications.
• Maintain and update pricing, inventory, and product information in the POS or ERP system (e.g., Epicor, BisTrack).
• Process customer invoices, orders, purchase orders, and returns.
• Assist in preparing reports, presentations, and internal documents as needed.
• Schedule appointments, meetings, and deliveries.
• Support store leadership with payroll, scheduling, or HR-related admin tasks, if required.

SALES & CUSTOMER SERVICE DUTIES:

• Greet and assist walk-in customers, providing product information and recommendations.
• Process sales transactions accurately at the point of sale.
• Help maintain store merchandising and displays.
• Respond to inquiries about product availability, pricing, or lead times.
• Follow up on customer quotes, special orders, and deliveries.
• Assist with resolving customer concerns or complaints in a timely and professional manner.