KEY ROLE RESPONSIBILITIES

·Business Development: Carry out structured business development, local and national campaigns, including cold calling within the designated area to achieve order targets.
·Customer Engagement: Respond to customer enquiries to generate orders and follow up on live quotations to advance through to order.
·Sales Support: Prepare quotations and drawings against customer requirements and promote the full range of Building Services to maximize added value.
·Customer Care: Complete customer care programs to ensure maximum satisfaction, continuity of business, and maximize referral opportunities.
·System Management: Effectively use internal systems (e.g., SAP, CRM) to ensure customer information is kept up to date and systems are aligned.