Sales and Customer Administrator at Joseph Ash Galvanizing

Priorslee Village, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

28 Sep, 26

Salary

27000.0

Posted On

30 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales Administration, Customer Service, CRM Systems, Quotation Preparation, Telephone Sales, Relationship Management, Communication Skills, Organizational Skills, Numerical Skills, Attention To Detail, Time Management, Interpersonal Skills, Computer Literacy, Problem Solving, Collaboration, Proactivity

Industry

Construction

Description

Joseph Ash Galvanizing – Telford Salary: £27,000 per annum + Company Bonus Hours: Monday to Friday, 8:30am – 4:30pm (30-minute lunch break) About Joseph Ash Galvanizing Joseph Ash Galvanizing operates nine galvanizing plants across the UK and is part of Hill & Smith PLC, a leading international group of companies specialising in engineering, infrastructure, and industrial solutions. For more information, visit: www.josephash.co.uk www.hsholdings.co.uk Our Telford facility works with some of the UK's largest steel fabrication businesses, processing a diverse range of products and projects including: Infrastructure assemblies Waste management equipment Transport and highway products Agricultural products Structural steelwork Our customer base consists primarily of large contract customers, alongside a broad range of smaller businesses that utilise our collection and delivery services. Joseph Ash has built an outstanding reputation for quality, customer service, reliability, and technical expertise, making us one of the leading galvanizing providers in the industry. The Opportunity We are seeking a motivated and organised Sales & Customer Administrator to join our Telford team. This is an excellent opportunity for someone with strong administrative and customer service skills who is looking to develop a long-term career within a successful and growing business. Working within our Sales Office, you will support the Commercial Manager and Field Sales Account Manager, helping to maintain excellent customer relationships and deliver outstanding service. Comprehensive in-house training on our products, processes, and systems will be provided, with additional external training opportunities available to support your professional development and future career progression. Benefits Competitive salary of £27,000 Up to 9% company bonus scheme based on business performance 33 days annual leave (including statutory holidays) Auto-enrolment pension scheme Employee Sharesave Scheme Ongoing training and development opportunities Career progression within a successful national business and wider PLC group Key Responsibilities Provide general sales and administrative support to the commercial team Prepare and issue customer quotations accurately and efficiently Proactively follow up quotations and sales opportunities Conduct telephone sales activities with existing and prospective customers Build, maintain, and develop strong customer relationships Handle customer enquiries and resolve issues promptly and professionally Maintain accurate customer records, call logs, and activity notes within the CRM system Schedule and manage follow-up activities and customer communications Liaise with the Transport Scheduler regarding collections and deliveries Work closely with operational teams and colleagues across other Joseph Ash divisions Support the achievement of sales and service targets Deliver consistently high levels of customer care and service Essential Skills, Experience & Attributes Strong administrative and organisational skills Excellent customer service focus Confident, enthusiastic, and professional manner Strong interpersonal and communication skills Excellent written and verbal communication abilities Ability to build positive relationships with customers and colleagues Good team player with a collaborative approach Strong attention to detail and accuracy Ability to prioritise workload and manage multiple tasks effectively Comfortable working under pressure and meeting deadlines Proactive, adaptable, and able to use initiative Good computer literacy and keyboard skills Strong numerical skills, including an understanding of measurements, dimensions, and calculations Willingness to learn, develop, and progress within the business Desirable Skills & Experience Previous experience in a sales administration, internal sales, customer service, or account support role Experience working within an engineering, manufacturing, or industrial environment Knowledge of the steel industry or related sectors Experience using CRM systems Why Join Joseph Ash? This role offers the opportunity to become part of a respected and well-established business with a strong reputation in the market. You'll receive comprehensive training, ongoing support, and the chance to build a rewarding career within both Joseph Ash Galvanizing and the wider Hill & Smith PLC group. Joseph Ash Limited is an Equal Opportunities employer.

Responsibilities

Provide administrative and sales support to the commercial team by preparing quotations and managing customer relationships. Handle enquiries, maintain CRM records, and coordinate with transport and operational teams to ensure high service levels.