YOU’RE ONLY HUMAN.

It’s a strange thing to say, because us humans are capable of incredible things. And at Medibank, we know our greatest potential lies in the people who work with us.
We strive to make real, fundamental change, driven by a simple purpose: to create the best health and wellbeing for all of Australia.

We have an exciting full-time opportunity for a Sales and Customer Service Consultant, internally referred to as a Local Community Consultant, at our Charlestown store. This role includes a flexible rotating roster working between the hours of 8am to 8pm Monday to Friday, with some Saturday work.
As a Local Community Consultant, you connect Medibank’s products and services with your local community. You take ownership of the customer experience, providing end-to-end support across multiple channels - whether in-store, over the phone, in the community, or via messaging.
With a diverse skill set, you solve everyday challenges, adapt quickly, and keep customers at the heart of everything you do. You’re curious, creative, and results-driven, always open to new ideas and ways of working.
There are 6 key magnets that drive our ambitions to help create autonomy and to serve locally within our Geo teams. These encompass People, Trust, Customer, Growth, Value and Health.