Sales and Customer Service | Nordic Languages | On Site: Fuengirola, Málaga at Energy Nordic

Villafranca de los Caballeros, Castile-La Mancha, Spain -

Full Time

Start Date

Immediate

Expiry Date

23 Jan, 26

Salary

0.0

Posted On

25 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Fluency In Nordic Language, Fluency In English, Excellent Communication Skills, Interpersonal Skills, Customer Service Experience, Sales Experience, Office Software Knowledge, Sales Abilities, Negotiation Skills, Ability To Work Under Pressure, Team Collaboration, Positive Attitude

Industry

Description

Sales and Customer Service | Nordic Languages | Fuengirola, Málaga Location: On-site in Las Lagunas, Mijas – Málaga (near Fuengirola train station) Energy Nordic is currently seeking a full-time Sales and Customer Service Representative to join our dynamic team. This role is based on-site and comes with a Spanish employment contract. We are looking for a highly motivated and organised professional with excellent communication skills and a strong team spirit. Tasks Role Description Achieve sales targets and KPIs. Identify and qualify prospects and key decision-makers. Drive profitability through proactive account management. Track, manage, and report on the sales pipeline. Review client satisfaction levels and escalate issues when needed. Relay client feedback to the appropriate departments. Respond promptly to customer and partner enquiries. Prepare technical and commercial service proposals. Make outbound calls to existing clients when required. Customer Service responsibilities include: Managing a high volume of incoming calls. Identifying and assessing customer needs to ensure satisfaction. Building lasting relationships through open and effective communication. Providing accurate and complete information using proper tools. Meeting customer service targets and call handling quotas. Handling complaints, providing solutions, and ensuring follow-up. Maintaining records and processing customer documentation. Following company procedures and guidelines. Going the extra mile to engage and support customers. Requirements Required Skills Fluency in a Nordic language such as Swedish, Danish, or Norwegian. Fluency in English. Excellent communication and interpersonal skills. Proven customer service and sales experience. Knowledge of office software: Microsoft Excel, Word, and general IT tools. Sales and negotiation abilities will be highly valued. Ability to work under pressure and manage multiple tasks. Positive attitude and team collaboration. Benefits What We Offer Permanent Spanish contract (indefinido), under Spanish labour regulations. Full-time position (40 hours/week), Monday to Friday, 9:00–17:00. Competitive salary with performance-based bonuses. 35 natural days of annual leave. Internal training and development opportunities. Excellent working environment within an international and supportive team. Clear career growth opportunities. Apply now and become part of a company that values your dedication and offers real growth potential. Send your CV today.

Responsibilities

The Sales and Customer Service Representative will achieve sales targets, manage client relationships, and respond to customer inquiries. They will also track sales pipelines and ensure client satisfaction.