SALES AND EVENT MANAGER – EXCEL LONDON, E16 1XL | FULL-TIME / PERMANENT

£37,332 + excellent benefits including healthcare, wellbeing support, 23 days’ annual leave plus bank holidays, life assurance, meals on duty, and more.

• Supervise and support Event Managers, ensuring high performance and excellent communication
• Build strong relationships with internal teams, clients, and suppliers
• Support new team member inductions and ongoing team development
• Respond promptly to catering and event enquiries, converting leads into bookings
• Manage client communications before, during, and after events, ensuring satisfaction and repeat business
• Proactively resolve complaints and turn feedback into positive experiences
• Ensure all event details, proposals, and paperwork are accurate and compliant with company procedures
• Uphold legal and company standards in areas such as Health & Safety, Food Hygiene, and Licensing
• Maintain detailed records, databases, and efficient administrative systems
• Attend client site visits and live events to monitor delivery and maintain strong relationships