SUMMARY

You are responsible for managing all aspects of the New and Used Car Sales process. This commences from the first point when customers connects with the dealership to the point of sale and beyond. The Sales Consultant will be passionate about building an ongoing relationship with the customer with the objective to create Brand loyalty and the highest level of customer satisfaction.
The Sales Consultant is an expert listener and is a master at executing each step/process within the Sales cycle. The Sales Consultant is results oriented and has a keen eye for “the details”. They continually work at becoming a Product Knowledge expert and strive to provide each customer with a personalized retail experience.
The Sales Consultant is focused on achieving sales targets and utilizes the tools provided to them to assist them in their mission for sales excellence. As a team player, the Sales Consultant fosters good relationships with personnel in all areas of the dealership.

DEVELOP AND MAINTAIN FULL KNOWLEDGE ABOUT THE INDUSTRY

• Keep up to date with products, accessories, prices and key features of major competitors.

SPECIFIC SKILLS

• Excellent interpersonal skills with an upbeat and engaging attitude.
• Excellent verbal communication.
• Excellent customer service skills including listening and the ability to impact and influence others.
• Organized and an attention to detail with the ability to document customer needs.
• Flexible and open to change; take on special tasks as needed.
• Ability to manage customer complaints and to solve difficult problems.
• Results Oriented and Accountable.
• Holds a valid driver’s license.
• Able to operate manual and automatic transmissions.
• Basic computer skills and knowledge of Microsoft Office

EDUCATION & EXPERIENCE

• Minimum High School Diploma or Equivalent.
• College certificate or additional courses would be an asset.
• Automotive sales experience would be an asset.
• Provincially licensed as recognized by the MVDA (OMVIC, AMVIC, etc.)
• Adaptable to work evening and weekend shifts as scheduled.

Please refer the Job description for details