Position: Sales and Logistics Coordinator
Hours: Monday – Friday, 9:00am – 5:00pm
Salary: £26,208 per annum
Contract type: Permanent
Location: Scunthorpe

OVERVIEW:

Due to continued growth and expansion, we are seeking a Sales and Logistics Coordinator to join our client’s team on a permanent basis. This is a varied role requiring excellent organisational skills, strong attention to detail, and the ability to build relationships with both customers and internal teams.

SKILLS & EXPERIENCE REQUIRED:

• Proven ability to acknowledge and confirm customer orders.
• Experience recording and processing orders on SAP (essential).
• Strong attention to detail when capturing order details (customer info, PO numbers, product, quantity, price, delivery date, instructions).
• Ability to check stock availability and provide accurate delivery dates.
• Confidence liaising with Sales Managers and Production where stock is unavailable.
• Experience arranging transport with hauliers and negotiating best pricing/service.
• Knowledge of creating purchase orders and processing internal documentation.
• Competence in maintaining and updating freight schedules daily.
• Ability to track orders and provide proactive customer updates throughout fulfilment.
• Problem-solving skills to address discrepancies or shortfalls effectively.
• Experience producing and processing picking slips and delivery notes.
• Strong collaboration with warehouse and production teams.
• Excellent communication skills, both written and verbal.
• Professional approach to managing queries, complaints, and follow-ups.
• Organisational skills including stock reporting, visitor management, and call handling.

• Manage the preparation, maintenance, and routing of sales orders.
• Review sales orders and shipment contents prior to acknowledgement, loading, and delivery release.
• Optimise and streamline the freight shipping process.
• Coordinate and communicate loading and delivery schedules efficiently.
• Ensure all stakeholders are kept updated with any changes.
• Respond promptly to customer enquiries regarding shipping and delivery.
• Track failed deliveries and investigate to prevent recurrence.
• Liaise with hauliers to ensure timely collection, loading, and delivery of orders.
• Confirm stock accuracy and support the Warehouse Manager with weekly, monthly, and cycle counts.
• Organise and optimise warehouse capacity.
• Provide sales coordination support, ensuring accurate order processing and customer service.
• Ensure all orders are correctly recorded, planned, and communicated for delivery.