SKILLS & EXPERIENCE

• Agricultural background preferred but not essential.
• Previous experience in a depot, warehouse, or trade counter environment (preferred but not essential).
• Strong customer service and communication skills.
• Confident using phones, computers, and order processing systems.
• Ability to work well under pressure and manage multiple tasks.
• Forklift licence (desirable, not essential).
• Good organisational skills with attention to detail.
• Willingness to take a hands-on approach and support in all areas of the depot.

ROLE OVERVIEW

We are seeking a proactive and hands-on sales and operations coordinator to support the smooth day-to-day running of our depot. The role is varied and requires someone who is confident in both customer facing tasks and practical warehouse duties. You will act as a key support to the Sales and Operations supervisor, ensuring efficient operations and excellent customer service.

KEY RESPONSIBILITIES

• Answering incoming calls, handling customer enquiries, and taking customer orders accurately.
• Assisting with the processing and fulfilment of customer orders.
• Supporting warehouse operations, including picking, packing, loading, and stock control.
• Maintaining a clean, safe, and well-organised working environment.
• Helping to coordinate deliveries and collections.
• Monitoring stock levels and highlighting shortages or discrepancies.
• Assisting with depot administration, including order entry and record keeping.
• Contributing to team performance by supporting colleagues and promoting a positive work environment.