Sales and Service Engineer/ Representative at Indeed

Abu Dhabi, Abu Dhabi, United Arab Emirates -

Full Time

Start Date

Immediate

Expiry Date

29 Dec, 26

Salary

40000.0

Posted On

30 Sep, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Industry

Medical Devices & Equipment

Description

Full job description

Job Summary

We are looking for a dynamic Sales & Service Specialist to develop and manage business opportunities within the marine industry, with a primary focus on marine safety equipment and related services.

The role will be responsible for building strong relationships with ship owners, ship management companies, shipyards, marine contractors, and other key maritime stakeholders, while driving sales, coordinating service activities, and ensuring high levels of customer satisfaction.

The ideal candidate should have a strong commercial mindset, good technical understanding of marine safety equipment, and the ability to manage both sales and after-sales service activities.

Key Responsibilities

Sales & Business Development

Identify and develop new business opportunities within the marine industry.
Develop and maintain strong relationships with ship owners, ship managers, shipyards, fleet operators, and marine companies.
Promote and sell marine safety equipment, systems, spare parts, and related services.
Conduct customer visits, understand customer requirements, and propose suitable technical and commercial solutions.
Prepare quotations, commercial proposals, and follow up on offers through to order confirmation.
Negotiate commercial terms within company guidelines.
Monitor market trends, competitor activities, customer requirements, and new business opportunities.
Develop and maintain a healthy sales pipeline and achieve agreed sales targets.
Participate in customer meetings, technical discussions, exhibitions, and marine industry events.
Coordinate with internal teams to ensure timely delivery and execution of customer orders.

Service & After-Sales

Manage and develop after-sales business opportunities for marine safety equipment.
Coordinate inspection, testing, maintenance, servicing, repair, and certification activities.
Arrange service visits, onboard attendance, and customer support in coordination with service engineers/technicians.
Follow up on service reports, quotations, purchase orders, and invoicing.
Ensure customer issues and service requests are followed up and resolved in a timely manner.
Identify additional sales opportunities during service visits and customer interactions.
Maintain strong relationships with customers throughout the equipment and service lifecycle.

Key Product/Service Areas

Depending on the company's portfolio, the role may cover:

Marine safety equipment
Life-saving appliances and equipment
Fire-fighting equipment and systems
Personal protective equipment (PPE)
Gas detection and safety systems
Emergency and survival equipment
Inspection, testing, maintenance, and certification services
Spare parts and replacement equipment
Onboard service and technical support

Requirements

degree in Engineering, Maritime Studies, Business, or a related field.
2-5 years of experience in marine sales, marine equipment, ship management, shipyard, or a related technical/commercial environment.
Experience dealing with ship owners, ship managers, shipyards, or marine customers is highly preferred.
Knowledge of marine safety equipment and related services.
Strong sales, negotiation, and customer relationship management skills.
Ability to understand technical requirements and translate them into commercial solutions.
Good communication and presentation skills.
Ability to work independently and manage multiple customer accounts and opportunities.
Willingness to travel for customer visits, vessel visits, shipyards, and marine industry events.
Good command of English, both written and spoken.
Experience with CRM/ERP systems is an advantage.

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Responsibilities