JOB TITLE: SALES & SERVICE TEAM MEMBER – PREMIUM JEWELLERY EXPERIENCE

Location: The Oracle , Reading
Employment Type: Part time / Full time
About Us:
We’re not your average jewellery store. We’re a destination for personalized styling, premium stacking, and on-trend pieces that empower our customers to express their unique style. Our store is fast-paced, fashion-forward, and built around exceptional customer service.
About the Role:
We’re looking for a passionate, flexible, and results-driven Sales & Service Team Member to join our team. You’ll be the face of our brand, delivering premium, personalised experiences that make every customer feel special.

This role is perfect for someone who:

• Thrives in a fast-paced retail environment
• Has a strong background in sales, with proven ability to meet and exceed KPIs
• Loves styling and fashion, especially when it comes to jewellery trends
• Brings a “can-do” attitude and enjoys working collaboratively with a close-knit team
• Is enthusiastic, reliable, and flexible with availability (including weekends)

Key Responsibilities:

• Deliver a high-end, personalised customer experience
• Build strong customer relationships and help clients style their perfect jewellery stack
• Achieve individual and team sales targets and KPIs
• Maintain high store standards in presentation, cleanliness, and merchandising
• Work flexibly across shifts and support team members as needed
• Stay on top of current trends and product knowledge to confidently guide customers

What You’ll Bring:

• Previous retail sales experience, ideally in fashion or jewellery
• A track record of hitting sales goals and KPIs
• Genuine passion for customer service and styling
• A friendly, proactive, and positive attitude
• Flexibility to work across weekdays, weekends, and peak retail periods

Why Join Us?

• Be part of a growing brand with a strong sense of style and community
• Enjoy staff discounts and access to the latest jewellery trends
• Work in a supportive, energetic and fashion-forward environment
• Opportunities for growth and development

Job Type: Full-time
Pay: £26,000.00-£26,500.00 per year

Benefits:

• Employee discount

Work Location: In perso

This role is perfect for someone who:

• Thrives in a fast-paced retail environment
• Has a strong background in sales, with proven ability to meet and exceed KPIs
• Loves styling and fashion, especially when it comes to jewellery trends
• Brings a “can-do” attitude and enjoys working collaboratively with a close-knit team
• Is enthusiastic, reliable, and flexible with availability (including weekends

Key Responsibilities:

• Deliver a high-end, personalised customer experience
• Build strong customer relationships and help clients style their perfect jewellery stack
• Achieve individual and team sales targets and KPIs
• Maintain high store standards in presentation, cleanliness, and merchandising
• Work flexibly across shifts and support team members as needed
• Stay on top of current trends and product knowledge to confidently guide customer