WHY WORK AT ISLAND BASEMENT SYSTEMS?

Team members tend to stay for the long haul with many being with us for 3-5 years and some approaching 20 years. We invest in your training to help you succeed and grow. IBS ownership is serious about the business and cares about the team. You’ll receive feedback and coaching to help you develop your skills.
Our average reviews are 5 stars in the areas of Service Team, Diagnosis, Service Work, Installation Crew, Call Representatives and Overall Service. Our reputation matters to us!
We care about the communities we work in and a large portion of the services we provide show our caring for the environment and energy efficiency. We donate to meaningful causes, sponsor kids’ sports teams, and we promote volunteering for our team members.

QUALIFICATIONS

• Strong existing building science, building code, product and technical knowledge and experience. Ongoing self-education is critical to the success of this position.
• Ongoing current knowledge of market trends & the competitive market, to share internally.
• A reasonably clean driver’s abstract.
• A naturally enthusiastic, friendly and courteous approach to customer service.
• Effective verbal and written communication skills, along with strong emotional intelligence.
• Proven experience following and maintain the “Ten Steps to the Selling” process to open and close deals.
• A track record of consistently meeting or exceeding sales quotas within budget guidelines.
• Past experience identifying cost reduction opportunities & taking a cost-conscious approach to work.
• Easily maneuverable with all limbs, and the ability to enter into crawlspaces and attics without hindrance. Sometimes required to lift or push more than 50lbs.
• Ability and agility to enter into tight areas, such as crawlspaces.
• Neat and clean in appearance.
• High School graduation with some College and/or University sales and marketing courses.
  Job Type: Full-time
  Pay: $70,000.00-$90,000.00 per year

Experience:

• Sales: 2 years (preferred)
• Construction: 2 years (preferred)

Licence/Certification:

• Driving Licence (preferred)

Work Location: On the roa

ROLE OVERVIEW

The Sales and Service representative will focus on selling products and services for Island Basement Systems ((BS) and will be responsible for leading our “Service and sales” program for the Nanaimo to Campbell River area.
In this role, you will be following up on leads that have been generated by Island Basement Systems. There is no cold calling required.
The total anticipated earnings for the first year in this role are 10% commission for sales, and $27-30/hour for service work. The projected sales for this position, based on current sales in the service area, is $500-700K per year resulting in a $50-70K commission earning, plus hourly rates for service work (likely in the $20K per year range).
Training: There is a $2K rate for the training period to learn our processes and spend time with our installation crews. This is for self-learning at home with our online sale training, as well as onsite job training with the crews.
Candidates will be on the road most of the time with some travel to our Duncan office a few times per month. A company vehicle will be provided with the requirement to provide a reasonably clean drivers abstract at the point of the interview as well as a criminal record check at the point of hire.
Reporting the GM for operational aspects and the President for sales performance, the Sales and Service Representative will have the opportunity to draw on their strong experience in both Sales and Service. This role is mostly a lead-bank (our marketing program for lead generation) driven role for sales, as well as in-house service. Additional marketing efforts to be made by this position would be peer-to-peer, referrals, and supporting the Realtor program.
Candidates will also be knowledgeable in the design, sales and servicing of basement systems. Previous experience and expertise in residential home repair, construction and renovation will be required, as will the need to perform hands on work for small jobs, when a crew is not assigned from lower island.