Sign up with

Already have an account? Log in here

Need some help?
Talk to us at +91 7670800001

Sales and Service Support – Knokke at Hermes

Knokke-Heist, Flanders, Belgium -

Full Time

Start Date

Immediate

Expiry Date

06 Jul, 26

Salary

0.0

Posted On

07 Apr, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales, Customer service, Cash handling, Reporting, After-sales service, Order management, Communication, Multitasking, Time management, Computer proficiency, Digital tools, Dutch, English, French

Industry

Retail Luxury Goods and Jewelry

Description

MAIN RESPONSIBILITIES * Manage cash register operations, including opening, closing, and reconciliation * Review and comment on relevant reports using internal tools * Complete after-sales service files through desktop applications * Prepare products for repair shipments and follow up with customers accordingly * Handle customer service tasks, including order sourcing, validation, and customer notifications * Process remote sales payments and ensure customer follow-up * Order, track, and distribute staff uniforms PROFILE * Minimum of 5 years of experience in sales and customer service required * Strong attention to detail * Excellent communication skills in Dutch and English required; French is a plus * Ability to multitask and prioritize effectively in a fast-paced environment * Proficient in computer applications and digital tools A creator, artisan and seller of high-quality objects since 1837, Hermès is an independent, family-owned French house that employs nearly 25,185 people worldwide. Driven by its permanent entrepreneurial spirit and consistently high standards, Hermès cultivates the freedom and autonomy of each individual through responsible management. The company perpetuates the transmission of exceptional know-how through strong territorial anchoring that respects people and resources. Sixteen artisanal métiers feed the creativity of the house, whose collections are presented in over 300 stores around the world. Hermès Benelux-Nordics is a subsidiary of Hermès International responsible for the distribution of Hermès products in Benelux and Scandinavia. The network consists of 7 stores (Brussels, Knokke, Amsterdam P.C Hooftstraat, Amsterdam Bijenkorf, Copenhagen, Stockholm and Oslo) and 1 concession (Luxembourg) as well as a regional headquarters in Brussels. The region is thus a geographical and cultural mosaic: 7 cities, 6 countries, 5 languages, 4 currencies.

Responsibilities

Manage daily cash register operations, reconciliation, and reporting while overseeing after-sales service files and repair shipments. Handle customer service tasks including order validation, remote payment processing, and staff uniform management.