OVERVIEW

We are seeking a motivated and enthusiastic Sales Assistant to join our dynamic team. The Cocoa cabana concession within Selfridges at the Trafford Centre in Manchester will sell a range of loose chocolates, bars, cakes, bakes and chocolate fruit. The ideal candidate will possess excellent communication skills and a passion for customer service. As a Sales Assistant, you will play a crucial role in enhancing the customer experience, driving sales, and supporting the overall operations of our store.

QUALIFICATIONS

• Previous experience in a retail or sales environment is preferred but not essential.
• Strong organisational skills with the ability to manage time effectively in a fast-paced environment.
• Excellent verbal communication skills with a friendly and approachable manner.
• A proactive attitude towards learning new products and sales techniques.
  Join us as a Sales Assistant where you can grow your career while making a positive impact on our customers’ shopping experience!
  Job Types: Full-time, Part-time
  Pay: £12.21 per hour

Benefits:

• Company pension
• Employee discount
• On-site parking
• Transport links

Schedule:

• 8 hour shift
• Holidays
• Weekend availability

Work Location: In person
Reference ID: CCDS

• Provide exceptional customer service by assisting customers with their inquiries and purchases.
• Packaging chocolates and selling to customers - ensuring the highest quality
• Setting up the cocoa cabana concession following clear guidelines ensuring our products always look outstanding
• Preparation of fruit for strawberry pots
• Preparation of chocolate covered strawberries ready for presentation and sale0
• Engage with customers to understand their needs and recommend suitable products, employing upselling techniques where appropriate.
• Maintain an organised and tidy sales floor, ensuring products are well-displayed and stocked.
• Handle transactions accurately and efficiently using the point-of-sale system.
• Communicate effectively with team members to ensure smooth operations and a positive shopping experience for customers.
• Assist in inventory management, including stock replenishment and conducting regular stock checks.
• Utilise basic maths skills to manage cash handling and provide accurate change to customers.
• Demonstrate excellent phone etiquette when responding to customer queries over the phone or via other communication channels.