Are you service-oriented, love interacting with customers and do you enjoy working in a dynamic environment with organic consumer products? Then this position as Sales Assistant at DO IT Organic could be a great fit for you. We are looking for two new colleagues to work together within our department Consumer Products.

WHO ARE WE?

At DO IT Organic, we believe in the power of organic farming to make the world more sustainable and fair. For more than 30 years, we have been working to create a 100% organic food chain, together with a global network of 180 suppliers and over 30,000 organic farmers.
Do IT Organic has been working with a global network of 180 suppliers and over 30,000 organic farmers.
We offer a range of more than 1,000 organic products, from ingredients to brands such as La Bio Idea and Amaizin. We supply customers worldwide who choose quality, sustainability and transparency.
As a B Corp-certified company, we use our business as a force for good. We combine short lines of communication, an entrepreneurial mindset and a shared drive to make sustainable impact.
DO IT Organic is growing fast. We are expanding, professionalising and setting ourselves sharp goals to increase our impact even further. We are therefore looking for people who want to build, move with and contribute to our mission: a fully organic food chain, worldwide.
Our employees say, “Working at DO IT Organic gives me the opportunity to really make a difference in the future of our planet.”

WHAT WILL YOU DO?

As a Sales Assistant, you will be the first point of contact for our customers and you play a vital role in supporting our Key Account Managers. You ensure that everything around orders, customer enquiries and promotions runs smoothly. You will support the sales team, think along about process improvement and contribute to an optimal customer experience.
You will work closely with four Key Account Managers who focus on customers in the Benelux. Our customers are retailers and distributors of our brands such as La Bio Idea, Amaizin and various private labels. Orders are partly through our webshop, partly through traditional channels.
The position of Sales Assistant can be seen as a combination of sales support and customer service. Your tasks can be divided into two main categories:

In this role, you will support the sales team and our key account managers in serving organic retail customers at home and abroad. You:

• Think actively about improving sales and after-sales processes, with a focus on transparency and reliability.
• Signal customer needs and market trends and translate these into concrete actions and improvements.
• Coördinate promotions with marketing and sales and evaluate results.
• Ensure up-to-date and correct customer and product data in CRM, ERP and customer portals, including certifications. This is how you improve our data quality and make optimal use of our systems