SALARY: 21.000 - 26.000 P/A (DOE)

Do you want the chance to build a career in retail? Fone World specialises in repairs of smartphones, tablets, computers and selling the relevant accessories to go with them. We are looking for a talented and ambitious individual to join our team at our busy Salisbury store.
A career with Fone World is one that will see you working with people who do everything possible to build trust with our customers and each other.
If you’re like us, you love connecting with people, helping them to feel at ease when they need it the most, recommend solutions to help repair their device, and protect it in the future with the right accessories to help fit into everyones busy lifestyle - sounds like we’d be a great match. Check out the details of this exciting role with us below.

KEY SKILLS, KNOWLEDGE AND EXPERIENCE

(These are things we will look for in the recruitment process)

• Previous sales experience
• A passion and curiosity about technology and problem solving
• An engaging communication style, energetic and proactive with an excellent customer focus
• Experience working in a fast paced environment
• Strong IT skills
• Knowledge of the mobile telecom sector and an interest in communications technology (beneficial but not essential)
• Flexible approach to work and meeting the needs of the company

THE ROLE

This is a full time, permanent role. Being a Sales Assistant at Fone World requires a diverse set of skills. Our stores are fast-paced and very dynamic which poses plenty of opportunities and challenges.

KEY RESPONSIBILITIES

• Welcome and help customers that enter the store whether they need tech support, advice, repair, or would like to purchase accessories
• Sharing your knowledge about products on offers and using that knowledge to help customers make the right choice
• Ensure that the repairs workspace remains in excellent working order, neat, clean and with all the right tools you and the team need to conduct repairs
• Ensure that all daily tasks and repairs comply with Health & Safety at all times through all procedures and ensure that the store is a safe working environment at all times.
• Own and manage the stock levels within the store alongside storage, safety, and security
• Create a store, which is welcoming - one that customers will see as the place to go for quality repairs and products.