Sales Assistant (Full-Time)

at  Enzio Designs

An exciting opportunity has arisen for a Full Time Sales Assistant role at Enzio Designs; A family owned business, providing a great working environment, the opportunity for training and development as well as ongoing progression within the company.
We are the North West’s leading furniture specialists based in Lancashire. For over 40 years Enzio designs has been providing customers with an excellent customer experience, selling beautiful products with outstanding value, quality and choice.
Enzio designs is a diverse and vibrant place to work. We understand that our people are key to creating a thriving business. We have one of the largest showrooms in the North West and we have over 185,000 square foot (space covering more than 3 football fields) of showroom and warehouse space, and we are continuing to grow and expand more showrooms across UK.

YOUR QUALITIES

You will be a part of a successful retail sales team, in a busy furniture sales environment. We are looking for enthusiastic Sales Assistants to join our busy team on a permanent basis. Must be smart and presentable, and be able to deliver excellent customer service. Previous experience of furniture sales will be a bonus, and have flexibility to work evenings and weekends. Someone who is focused upon delivering outstanding customer service.
Required Experience: 1 Year retail sales experience
Must be able to work weekends.
If you think you have these attributes, we’d love to hear from you.

As a Sales Assistant you will represent our brand and vision. You will help and support customers in finding the ideal product and products for their homes, style, and interior design choices. It is about understanding their needs, their home, and their lifestyle, then recommending the right products for them. You will be their personal design consultant and personal shopper, engaging and inspiring them to create, visualise and build their dream home.

• You will need to maximise departmental turnover by matching customer needs to the products and services we offer.
• Develop and update a good level of product knowledge so as to both assist customers and maximise sales potential.
• Assist with the upkeep of the department (displays, ticketing, stock replenishment) so as to help maximise departmental turnover.
• Approach/deal with customers in a friendly and professional manner so as to ascertain their needs.
• Develop a detailed understanding of our IT systems, utilising all relevant IT aides to help resolve any customer queries.
• Delivering exceptional Customer Service, approaching every customer in your department and encouraging the rest of the team to approach customers to offer help and assistance.
• Facilitate sales transactions by advising customers on suitable products that best meet their needs and encourage purchases. Explain product features and benefits to customers, assist them in locating specified products on the sales floor, and process customer payments.
• Monitor, identify and promote slow selling lines to maximise sales potential.
• Develop product ranges and monitor the sales activity on ranges to ensure maximum efficiencies/opportunities.
• Follow and be aware of current trends concerning home interiors and design. Ensure stock levels are in line with the trend and demand.
• Moving and lifting various types of furniture from sofas to beds. Applicants need to therefore demonstrate a reasonable level of fitness.