Contract type: Part time, permanent
Working hours: 21 hours per week over 3 days. Flexibility to work 3 shifts between Monday to Sunday 9am to 5.30pm is required.
Location: Vision Ireland Retail Store Kilkenny
Candidates must be eligible to work in ROI.

JOB SUMMARY

Would you like to work with one of Ireland’s leading Charity Retailers that makes a real difference in your local community? Our extensive Retail Operation of 130+ nationwide Stores provide support and critical funds to meet the essential services of the nearly 300,000 sight loss client users across the island of Ireland.
We are actively seeking a Sales Assistant with strong communication skills who can make customers feel welcome in our store by providing excellent customer service and meet in-store financial sales targets. You will help identify client needs, present and answer questions about our products and services and recommend solutions. A positive attitude and a desire to promptly resolve customer issues to ensure customers leave our store satisfied and ultimately contribute to the store’s profitability.
The ideal applicant will love to work with a diverse team, have a passion for retail, selling and supporting those around you. The success of the store is based on becoming a part of the local community and its ability to build excellent relationships with the in-store team, it’s local surrounding area and network of stores.
If you have experience ideally in a retail sales focused role, can clearly demonstrate a strong customer orientation style and deliver excellent store standards, than this may be the perfect career path for you.

ESSENTIAL SKILLS & EXPERIENCE:

Prior customer service experience.
Customer focused with a passion for sales.
Self-motivated and trustworthy
Creativity and innovation.
Time management and organisational skills.
Flexible approach to working hours to meet the needs of the business

• Meet, greet and direct customers, in a positive and welcoming manner with particular emphasis on excellent customer service.
• Answering customer queries by provide accurate information in relation to product features, pricing and after sales services.
• To deputise in the absence of the Store Manager to ensure smooth operational efficiency in relation to opening times, staff coverage, shop accounting, cash handling and inventory management.
• To support the window displays are attractive and changed weekly in keeping with in-store themes and promotional initiatives.
• To ensure that the shop is kept clean, tidy and maintains a professional appearance at all times during trading.
• Ensure that all goods offered for sale are of top quality (no broken zips, bobbled clothing etc) ensuring proper presentation and merchandising, including security, washing, pricing, ticketing and stock rotation.
• Monitor and restrict pilferage of merchandise from the point of arrival in store until sold or recycled.
• To be familiar with in-store health and safety and undertake responsibilities relating to items such as fire extinguishers, first aid, emergency procedures and manual handling.
• To assist the Shop Manager or Area Manager, of any difficulties that may be experienced by volunteers and scheme workers.
• To fully acquaint yourself with the in-store health and safety protocol, policies and procedures that relate to company operational matters.
• To engage with all statutory in-house training and attend meetings and company events where appropriate.
• Any other reasonable duties that may be requested by the Shop Manager and / or Area Manager.