About the job

ABOUT THE ROLEReporting to the MEA and India Travel Retail Manager, the Sales Assistant provides operational and administrative support to the Travel Retail team across the MEA scope. Acting as a key link between retail partners and internal departments (Customer Service, Marketing, Logistics), ensures flawless order execution, sales performance follow-up, and the implementation of trade and retail activation tools.

• KEY RESPONSABILITIESOrder Management and Sales Back-OfficeDaily follow-up of client orders
• Coordination with the team to ensure proper logistics execution and on-time delivery
• Monitoring product allocations based on commercial priorities and stock levels
• Update and maintain sales and delivery dashboards
• Daily interface with Marketing, Logistics, Customer Service, and Finance teams

• Sales Support and B2B Client RelationsMain point of contact for retail partners on operational topics
• Share and monitor commercial information (novelties, launches, prices, assortments, etc.)
• Track sell-in and sell-out performance in collaboration with field sales teams
• Support in the listing, updating of the novelties and assortment with our retailers
• Prepare presentations for customer meetings, business reviews and internal management
• Support forecasting exercises and commercial planning

• Trade Marketing and Retail Animation ToolsCoordination of requests for POS materials, testers, samples, and visual merchandising tools
• Support in implementing retail animation plans and visual merchandising (windows, corners, retail events, visuals)
• Monitor launch performance and promotional activations

• Incentives & Performance ManagementPrepare monthly commission calculations for Beauty Advisors across all Travel Retail accounts
• Consolidate sell-out data and validate incentive calculations
• Monitor incentive KPIs and prepare monthly performance reports
• Track BA productivity and support the implementation of performance improvement initiatives.

• Beauty Advisor Management & OperationsCoordinate the Beauty Advisor network across the MEA region
• Prepare and manage monthly BA schedules, cover-up rosters, rotations
• Maintain and update the BA database (contacts, locations, contracts, POS allocation)