JOB OVERVIEW

We are seeking a motivated and enthusiastic Sales Assistant to join our warm and friendly team. The ideal candidate will possess excellent communication skills and a passion for providing exceptional customer service. As a Sales Assistant, you will play a vital role in enhancing the customer experience, driving sales, and supporting merchandising efforts within the store.
We have been serving the community of Barnard Castle and visitors/tourists for over twenty years and have a superb reputation for our wonderful customer service; we offer everything that you would expect from a traditional jewellery store but also offer popular fashion brands which include Pandora, Nomination and Clogau. It is essential that you are of a genuinely warm disposition, can converse easily with people from all walks of life and are enthusiastic with a ‘can do’ attitude.

EXPERIENCE

• Previous experience in retail or customer service is preferred.
• Strong communication skills with the ability to engage effectively with diverse customers.
• Basic math proficiency for handling transactions and inventory tasks.
• Demonstrated organisational skills and time management abilities to prioritise tasks efficiently. If you are passionate about sales and enjoy working in a friendly, customer focused environment, we encourage you to apply for this exciting opportunity as a Sales Assistant!
  Job Types: Full-time, Permanent
  Pay: £12.21-£12.75 per hour
  Expected hours: 40 per week

Benefits:

• Employee discount

Work Location: In person
Reference ID: Sales Assistant FT Barnard Castle
Expected start date: 31/08/202

• Greet customers warmly and assist them with their inquiries, ensuring a positive shopping experience.
• Engage with customers to understand their needs and provide tailored recommendations, including upselling products when appropriate.
• Maintain an organised and visually appealing sales floor through effective merchandising techniques.
• Handle transactions accurately using basic math skills for cash handling and processing payments.
• Answer phone calls professionally, demonstrating excellent phone etiquette while addressing customer queries.
• Assist in inventory management, including stock replenishment and organisation of backroom areas.