Sales Assistant at Michael Kors

Serravalle Scrivia, Piedmont, Italy -

Full Time

Start Date

Immediate

Expiry Date

30 Dec, 25

Salary

0.0

Posted On

01 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Product Knowledge, Client Database Management, Complaint Resolution, Stock Replenishment, Stock Control, Team Participation, Merchandise Presentation, Performance Improvement, Health and Safety Compliance, Administrative Support, Flexibility, Communication, Luxury Retail, Sales Techniques, Promotional Events

Industry

Retail Apparel and Fashion

Description

Providing exceptional standards of customer service surpassing customer expectations at every opportunity by following our Selling Ceremony  Demonstrating and reflecting the glamorous, luxury lifestyle image of Jimmy Choo through customer service, attitude, personal grooming, dress code and behaviour  Developing a detailed knowledge of the product including construction, materials, care and design in order to provide exceptional and knowledgeable customer service  Building, developing and maintaining your own client database ensuring repeat visits and customer loyalty  Resolving customer complaints promptly and successfully by investigating problems, developing solutions and making appropriate recommendations to the store management  Playing an active role in replenishing stock according to company procedures and policies  Maintaining effective stock controls to ensure continued stock supply and ensure stock record accuracy  Participating and supporting the team in stock takes as and when required  Attending and participating in all store meetings and training events as required ensuring good communication is maintained  Participating in, and representing Jimmy Choo during promotional events and activities  Actively ensuring merchandise presentation reflect VM standards and general tidiness and cleanliness of the boutique at all times  Contributing ideas and suggestions to the team in order to achieve improvements in all aspects of the boutique performance  Demonstrating a constant awareness and actively striving to achieve key performance indicators in order to increase boutique performance and reach individual and store targets  Actively implementing and following our required procedures, standards and policies as outlined in Retail Excellence and as communicated by the Company  Communicating all potential Health and Safety issues to the Store Manager and complies with Jimmy Choo Safety and Security procedures  Supporting the Store Manager and Assistant Manager in any back of house and administrative operations as requested  Demonstrating flexibility by supporting the store management in any other ad-hoc duties as might reasonably be required in the successful running of the boutiqu — At Capri, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Capri is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. M/D/F/V Established in 1996, Jimmy Choo is a global luxury brand with an empowered sense of glamour and a playfully daring spirit. Celebrated for its confident style and exceptional craftsmanship, Jimmy Choo is synonymous with the art of celebrity dressing and red-carpet style. The house’s innovative spirit meets time-honoured techniques in the form of exceptional collections spanning footwear, handbags, fragrance, a range of accessories and a growing men’s offering. Together, CEO Hannah Colman and Creative Director Sandra Choi have built a global powerhouse defined by glamour, optimism and joy. For more information on how Capri Holdings Group uses your personal data, please see our Applicant Privacy Notice.

Responsibilities

The Sales Assistant is responsible for providing exceptional customer service and maintaining the luxury image of the brand. This includes managing client relationships, resolving complaints, and ensuring effective stock control.