One Floral Group is a wholesale flower producer that provides tailored floral solutions to retail customers throughout North America and is one of the fastest growing producers of floral products. Our business has over four million square feet of growing and production space in more than six facilities in three different climate zones. We have the ability to grow and build a variety of products, including potted plants and planters, outdoor lawn and garden plants, and vegetable propagation in the best conditions.
We are seeking a detail-oriented, highly organized, and flexible individual to join our team as a Sales & Operations Coordinator. In this cross-functional role, you will act as a liaison between the Sales/Business Development and Production/Operations teams to coordinate product availability, customer programs, and overall sales execution. This position requires strong communication and problem-solving skills, a high level of accuracy, and the ability to thrive in a fast-paced, high-energy environment.

CORE SKILLS REQUIRED

• 2+ years experience in a coordination, operations, or sales support role (agriculture/produce industry preferred).
• Experience with Microsoft Dynamics 365 Business Central is an asset.
• Proficient in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint).
• Exceptional organizational, communication, and interpersonal skills.
• High attention to detail with excellent follow-through.
• Proven ability to multitask and manage priorities in a fast-paced environment.
• Strong problem-solving skills and a proactive mindset.

CUSTOMER & PRODUCT KNOWLEDGE

• To be flexible and learn to work in a team atmosphere and willing to help all team members.
• Understand the products available by the organization.
• Understand procedures required to obtain, process, and deliver products to customers.
• Strong geographical understanding of where our customers are located.
• Strong understanding of our current and potential customers.
• Accuracy of information regarding customer requirements and company processes.
• Other duties as assigned.

Administration

• Maintain clear and accurate communication among internal departments as follows;
• Enter sales orders into BC and maintain those orders when changes are made
• Communicating with the production team with specifics about orders released.
• Maintaining sellable items in BC system and ensuring correct information
• Ensure all customer items are up to date with the correct information, such as pricing, UPC, shipping details.
• Support and administer reporting in third party EDI systems – Retail Link, Webtracker, Procurant, Itrade
• Provide all UPC and Label requirements to the correct dept.
• Provide required data reports to support sales activities
• Keep track of all projected orders vs actual
• Create sales reports for the team

Health and Safety

• Maintain a safe and healthy work environment.
• Report unsafe conditions and practices to prevent injuries and property loss.
• Follow Health and Safety policies and procedures outlined in the Employee Handbook, the Occupational Health & Safety Act, and other relevant codes and standards