Sales Assistant - Part Time - Milan at Golden Goose

Milan, Lombardy, Italy -

Full Time

Start Date

Immediate

Expiry Date

29 Sep, 26

Salary

16500.0

Posted On

01 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Luxury Retail Sales, Customer Relationship Management, Up-selling, Cross-selling, Visual Merchandising, Inventory Management, Omnichannel Retail, Interpersonal Communication, Italian Fluency, English Fluency, Trend Analysis, Digital Tool Proficiency

Industry

Textile Manufacturing

Description

Golden Goose is a journey of love and authenticity, leading you to embrace your true self, where tradition and innovation merge into timeless, one-of-a-kind creations. DESCRIPTION We are looking for a passionate talent to build our customer experience. MISSION The Sales Assistant (Style Maker) introduces the client to the Golden world, explaining the heritage and the values of the Brand. The Sales Assistant (Style Maker) is dedicated to crafting a complete and personalized Golden total look for the clients, capturing their dreams and reflecting their personality. This role is pivotal in achieving high levels of client satisfaction through a Golden narrative, an exceptional service and by fostering enduring relationships. ESSENTIAL DUTIES AND RESPONSIBILITIES Assist customers in expressing their personality trough their ideal dream looks, playing a pivotal role in achieving the store's business objectives, customer satisfaction, and overall store success. Engage actively in the sales process by providing comprehensive product insights, recommending additional items, and implementing up-selling and cross-selling strategies. Cultivate and sustain positive customer relationships by making the clients feel relevant in the Golden Family, embracing omnichannel practices, leveraging digital tools and communication methods to ensure that customers receive updates, recommendations, and personalized offers. Actively contribute to the overall store presentation, maintaining appropriate visual display and store standards, and ensuring that products are displayed accordingly with the brand's image and standards. Assist with store operational procedures, including opening/closing, inventory management, and maintaining compliance with GDPR and health & safety standards Utilize IT and digital tools effectively to enhance business processes and customer engagement (Golden App, Sales Force, Xstore, Stealth). KEY REQUIREMENTS Fluency in Italian and English. Additional language knowledge will be considered as a plus, reflecting our commitment to a diverse and inclusive workforce Minimum 1-3 years of relevant experience in luxury retail Self-motivation with positive attitude and professional selling techniques Good customers focus with strong presentation, interpersonal and communication skills Ability to monitor, catch and understand the most relevant industry trends and good understanding of local market (online and offline) Flexibility to adapt to the evolving needs of the business and our customers Strong team player Location: Milan Part Time 20 h/week Please be informed that if your profile aligns with the role's requirements, Golden Goose may rely on one of our recruiting partners to reach out to you. For details on how we process your personal data, please refer to our Privacy Policy: https://iaagmj.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/GG/pages/20039 Should you need any futher information, please feel free to get in touch privacy@goldengoose.com. We are an equal opportunity employer and passionately believe that our strength lies in people youniqueness We encourage applications from individuals of all backgrounds, experiences and perspectives. Because people are at the heart of everything we do. In alignment with our dedication to equity and EU Pay Transparency Directive, we ensure a non-discriminatory recruitment process based on objective, gender-neutral criteria. We focus entirely on equal pay for work of equal value, and we strictly do not request salary history from our applicants. Salary Range: 13.000€ - 16.500€ RAL; 4° livello CCNL Commercio

Responsibilities

The Sales Assistant is responsible for providing a personalized shopping experience by crafting total looks for clients and fostering long-term relationships. They also manage store presentation, operational procedures, and utilize digital tools to enhance customer engagement.