JOB DESCRIPTION

• Deliver exceptional customer service by meeting and exceeding customer expectations.
• Attend to customers’ inquiries and provide advice on over-the-counter products and health related queries.
• Possess a thorough understanding of the range of pharmaceutical and healthcare products available in the outlet.
• Stay updated on new products and promotions.
• Monitor stock levels, restocking shelves promptly to ensure products are readily available for customers.
• Conduct regular checks for expired or damaged products and initiate appropriate actions.
• Arrange the inventory to ensure proper display and apply price tags.
• Perform stock takes and participate on-ground events.
• Process customer transactions accurately, handling cash, credit cards, and other payment methods and ensure the cash register balances at the end of each shift.
• Ensure that the outlet's appearance is clean, organized, and visually appealing at all times.
• Support other team members as needed, contributing to a positive and cohesive work environment.
• Any other duties as and when assigned from time to time.

JOB REQUIREMENT:

• Minimum SPM qualification or Diploma in any related field.
• Preferably at least 1 year of relevant working experience, experience in a retail pharmacy setting or healthcare industry is added advantage.
• Candidates with no experience are also encouraged to apply.
• Excellent interpersonal and communication skills.
• Strong customer service orientation.
• Able to work on shifts, weekend and public holiday.
• Self-motivated and passionate about retail.