WE’RE OPENING A NEW KIND OF DR. MARTENS STORE IN LONDON — ONE THAT OFFERS A MORE IMMERSIVE AND ELEVATED BRAND EXPERIENCE. WE’RE LOOKING FOR PASSIONATE, CONFIDENT SALES ASSISTANTS WHO CAN HELP BRING THIS SPACE TO LIFE. YOU’LL BE PART OF A TEAM THAT DELIVERS MORE THAN JUST TRANSACTIONS — YOU’LL CREATE MOMENTS, SHARE STORIES, AND BUILD LASTING CONNECTIONS WITH OUR CUSTOMERS.

At Dr. Martens, we live and breathe our 3 core values — they’re at the heart of who we are. They never stand alone but work together as a balancing act of rights and responsibilities to support how we work together at DMs. BE YOURSELF. ACT COURAGEOUSLY. SHOW YOU CARE. Our values also underpin the DM Way, our behavioural framework, which describes the 8 factors that drive success for our people.

• Be a frontline brand storyteller, using your knowledge and passion for Dr. Martens to create meaningful, memorable interactions with every customer.
• Deliver a tailored, high-touch service experience that encourages customers to dwell, explore, and connect with the brand on a deeper level.
• Support immersive in-store activations and product storytelling, helping to bring the brand’s heritage and innovation to life.
• Take pride in the store’s presentation, ensuring visual merchandising and product displays reflect the elevated brand experience.
• Act as a cultural ambassador, contributing to a store environment that is inclusive, energetic, and aligned with our values.
• Bring energy and confidence to the shop floor, using your product knowledge and instinct for customer needs to drive sales through authentic, one-to-one interactions.