Key responsibilities

• Greet and assist customers in the showroom with a strong knowledge of our products and services
• Understand customer needs and recommend suitable products
• Answer incoming phone calls and respond to customer enquiries
• Manage and reply to emails in a timely and professional manner
• Manage inventory requirements and liaise with suppliers
• Provide quotes and basic product guidance (training provided)
• Maintain a clean, organised, and presentable showroom
• Maintain the internal sales system ensuring that all orders are entered correctly and stock is ordered correctly

About you

• Ability to work under pressure.
• High attention to detail.
• Excellent organisational skills.
• Strong communication and interpersonal skills
• Friendly, confident, and professional manner.
• Ability to multitask across in-store customers, phone, and email.
• Basic computer skills (email, order entry, etc.)
• Comfortable proficiency with common computer programs and applications.
• Retail or customer service experience preferred (not essential).
• Must be an Australian citizen or permanent resident.

Benefits

• Supportive small team environment.
• Fun, fast-paced environment.
• Training on products and systems.
• Opportunity to grow within the business.
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