JOB SUMMARY

We are one of the leading sewing machine dealers in the UK, selling all major machine brands and are looking for a Sales Assistant/Admin who is motivated, adaptable and can multi-task when required, with a keen interest in Sewing and Crafts to join our company.

REQUIREMENTS

• Must have a keen interest in sewing and crafts
• Must have sales/customer service experience.
• Proficient in IT Systems
• Knowledge of Etsy would be an advantage
• Ability to work independently as well as being a strong team player.
• Excellent communication and interpersonal skills with a friendly, helpful, confident personality
• A problem-solving mindset with the ability to adapt to changing circumstances.
• Must be flexible to cover extra work hours as and when required

• Sales and product demonstrations along with an ability to sell up.
• Work alongside Manager to set excellent standard of customer service
• Maximise stock potential through effective displays, promotions and point of sale material
• Answer questions from customers through shop floor, via telephone, email and social media platforms
• Process payments and till reconciliation through Epos till
• Liaise with suppliers and sales reps, putting in regular stock orders, face to face and by telephone and email
• Receive stock shipments and ensure stock is put out correctly, quickly and levels are well maintained
• Show enthusiasm and interest in the products we sell, keeping up to date with product information regularly.
• Pick mail order products stored on shop floor and assist with product dispatch using external courier systems.
• Process customer orders through our online platform and over telephone offering a high level of customer service
• Key Holder
• Keep the shop floor and stock areas clean and clutter free