CUSTOMER FOCUS

• Responsible for greeting and meeting all customers promptly and politely as they enter the store.
• Provide customer satisfaction by delivering exceptional customer service.
• Guide customers throughout the store or to specific areas the customer requests
• Develop a clear understanding of all departments, products, make, and features and after sales service
• Effectively deal with customer queries and complaints.
• Follow procedures for dealing with specific customer orders.
• Ensure confidentiality with respect to Al Boom Marine retail/store sales.

Please refer the Job description for details