About the job

About the CompanyBeside Group is one of the biggest Retail chains in the Middle East. We have a strong family taking care of Premium brands like Diesel, Fred Perry, Pinko, Scotch & Soda, Puma, Geox, Longchamp and Aape.

About the RoleThe purpose of the role is to drive sales through customer service, in order to ensure that personal and store targets are being met.

Responsibilities:

• Achieving the personal, store and KPI targets in order to meet the overall organizational objectives.
• Provide excellent customer service at all times by following policies, providing product information and adopting a friendly as well as courteous attitude towards customers, in order to establish and manage lasting relationships.
• Maintain up-to-date product knowledge, in terms of designs, trends, quality-based issues, availability in order to provide excellent customer service.
• Sending and receiving of shipments, sort merchandise, stock shelves, counters, racks, and tables with merchandise.
• Complete operational administrative tasks as requested by management.

Qualifications:

• A year’s experience in a similar role, within a similar brand preferred.
• Local retail experience preferred.
• Basic skills in MS Office.
• Knowledge of the local culture and sensitivities.
• Knowledge of fashion.

Marketing Analytics | Business Analytics | Data Analytics | Data-Driven Decision Making | Marketing Campaign Management | Market Research | SQL | Python (Basic) | R Programming (Basics) | Performance Reporting | Process Optimization | Lead Generation | Customer Retention | Team Leadership | SLA Compliance | Proposal Preparation | Performance Dashboards | Cross-Functional Collaboration | ROI Analysis | GTM Strategy | Marketing Intelligence | Campaign Attribution | B2B Marketing | CRM Management | Competitive Intelligence | Customer Engagement | Power BI & Tableau | Campaign Performance Analysis | Brand Awareness | Process Improvement | Team Collaboration | Team Leadership | Campaign Execution | Training & Mentoring | Oracle & wtms