SALES ASSOCIATE– CAMBRIDGE SATCHEL, CAMBRIDGE

This is a 16 hour, part-time role for a Sales Associate at Cambridge Satchel for our flagship store located at 2 St Marys Passage, Cambridge.
As a Sales Associate, you will be the face of the brand, delivering excellent customer service and providing our broad clientele with the perfect customer experience. You will also support the management team in the smooth day-to-day running of the store, working together to meet targets.
Working 16 hours per week on a rota system including weekends and Bank Holidays

Main Duties:

• Provide exceptional customer service across all areas of the business
• Ensure high levels of security are always maintained
• Maintain excellent housekeeping and visual standards in-store
• Identify and understand current and future customer needs
• Support the management team in daily store operations
• Uphold and maintain the reputation of the Cambridge Satchel brand
• Bring enthusiasm, energy, and confidence to every task
• Maximise sales, achieve targets, and contribute to increasing profits
• Stay updated on product knowledge, new lines, and promotions to assist customers effectively
• Perform daily leather goods repairs, embossing, and product care
• Support the London Management team by assisting at other locations as needed

Personal Requirements:

• Passion for fashion, accessories, and leather goods
• Enthusiasm for the Cambridge Satchel brand
• Proactive and always shows initiative
• Consistently positive and ‘can-do’ attitude
• Strong communication skills
• A team player who is responsible and reliable
• Excellent customer service and sales skills
• Polite manner and high standard of personal presentation

If you are passionate about retail, customer service, and being part of an iconic brand, apply today and join the Cambridge Satchel team! Please send your CV with covering letter
The responsibilities and attributes listed above are indicative and are not exhaustive and is not designed to limit or inhibit the way we work or how the role develops. This is intended to be a fluid document and indicates how we currently see the role.
Cambridge Satchel is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Type: Part-time
Pay: £12.21 per hour
Expected hours: No less than 16 per week

Additional pay:

• Bonus scheme

Benefits:

• Company pension
• Private medical insurance
• Store discount

Schedule:

• Day shift
• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Cambridge CB2 3PQ: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person
Reference ID: CS/SA/CAMBRIDG

• Provide exceptional customer service across all areas of the business
• Ensure high levels of security are always maintained
• Maintain excellent housekeeping and visual standards in-store
• Identify and understand current and future customer needs
• Support the management team in daily store operations
• Uphold and maintain the reputation of the Cambridge Satchel brand
• Bring enthusiasm, energy, and confidence to every task
• Maximise sales, achieve targets, and contribute to increasing profits
• Stay updated on product knowledge, new lines, and promotions to assist customers effectively
• Perform daily leather goods repairs, embossing, and product care
• Support the London Management team by assisting at other locations as neede