JOB SUMMARY

Cloud9 Vape is seeking enthusiastic and customer-focused individuals to join our team. As a member of our staff, you will play a vital role in providing exceptional service to our customers while promoting our wide range of vaping products. The ideal candidate will possess strong communication skills, a knack for upselling, and the ability to manage time effectively in a fast-paced environment.

REQUIREMENTS

• Proven experience in customer service, preferably in retail or a similar environment.
• Strong time management skills to handle multiple tasks efficiently.
• Ability to upsell products effectively while maintaining a focus on customer satisfaction.
• Excellent communication skills in English; bilingual or multilingual candidates are highly desirable.
• Familiarity with POS systems is a plus.
• Strong organizational skills to keep track of inventory and store operations.
• A friendly demeanor with the ability to engage customers positively.
  Join us at Cloud9 Vape where your passion for customer service can shine!
  Job Types: Full-time, Part-time, Permanent
  Pay: From $17.20 per hour
  Expected hours: 40 per week

Benefits:

• Flexible schedule
• On-site parking

Work Location: In perso

• Provide outstanding customer service by greeting customers warmly and assisting them with their needs.
• Educate customers on product features and benefits, ensuring they make informed purchasing decisions.
• Utilize upselling techniques to enhance customer experience and increase sales.
• Maintain an organized and clean store environment, ensuring products are well-displayed and stocked.
• Operate the Point of Sale (POS) system efficiently, processing transactions accurately.
• Handle customer inquiries over the phone with professionalism and excellent phone etiquette.
• Collaborate with team members to achieve store goals and maintain a positive work atmosphere.