Sales Associate / Customer Service Representative at Drybar Shops

Wheaton, Illinois, United States -

Full Time

Start Date

Immediate

Expiry Date

18 Jul, 26

Salary

19.0

Posted On

19 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer service, Communication skills, Multitasking, Problem-solving, Troubleshooting, Point of sale systems, Appointment management, Retail sales, Organization, Interpersonal skills

Industry

Retail

Description

Overview ✨ Join the Team at Drybar Wheaton — Now Hiring Bartenders! ✨ (That's our fun name for Front Desk Receptionist — and yes, the vibe is just as good as it sounds) 💛 📍 Wheaton, IL | Part-Time & Full-Time Available Why You'll Love This Job: 💰 Earn $15–$19+/hr — hourly pay + membership & retail commissions + performance bonuses 📅 Flexible scheduling — great for students and those balancing other commitments 🎓 Paid training so you're set up for success from day one 💁‍♀️ Free monthly blowouts — yes, really 🛍️ 25% off all Drybar products 👗 Chic dress code: black, white, grey, yellow &/or denim — be stylish, be you 📈 Real growth opportunities within the company 🌟 Fun, upbeat culture where good vibes are basically part of the job description What You'll Do Each Day As a Drybar Bartender, you're the heartbeat of the shop — the first smile a guest sees and the last impression they leave with. Think of it less like a desk job and more like hosting a party where everyone leaves with great hair. Greet clients warmly and create a welcoming first impression every single time Manage appointments and check clients in/out using our reservation system Answer texts, calls, and assist with bookings Troubleshoot system issues, update client profiles, and optimize the appointment flow Recommend memberships and retail products (your commissions depend on it — in a good way!) Keep the front desk, bar area, and shop looking fresh and organized Support stylists to ensure the whole client experience is seamless Conduct walkthroughs, restock shelves, and handle general upkeep to keep the shop running smoothly What We're Looking For: ✔ Warm, friendly personality with strong communication skills ✔ Comfortable multitasking in a fast-paced environment ✔ Customer service or retail experience preferred — but we'll train the right person ✔ Basic tech skills; POS experience is a plus ✔ Excellent problem-solving and troubleshooting ability ✔ Professional and composed under pressure ✔ Weekend availability is a must — our busiest and most rewarding days ✔ Ability to stand/walk for 6–8 hour shifts Bonus Points If You: ⭐ Have a love for beauty, hair, or the salon/spa world ⭐ Genuinely enjoy making people's day better ⭐ Are looking for a role with a real team — not just another shift to clock through 💫 If you're warm, organized, and ready to be part of something fun — we'd love to meet you. Apply today! Drybar is an equal opportunity employer and complies with all applicable federal, state, and local laws regarding hiring practices. Legal Disclaimer ©2023 DB Franchise, LLC (“DBF”). Each Drybar® shop is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated Shops. All individuals hired by franchise owners’ shops are their employees, not those of DBF. Drybar® + design is are registered trademarks owned by Helen of Troy Limited and used by DBF under license.

Responsibilities

The role involves managing the front desk, greeting clients, and handling appointment scheduling and check-in processes. Additionally, the associate is responsible for promoting memberships and retail products while maintaining the shop's appearance.