About the job

We are delighted to be exclusively partnering with an exciting luxury fashion brand as they launch a brand-new concession within one of London's most prestigious luxury department stores.This is a fantastic opportunity for an experienced Sales Associate with a strong background in luxury Ready-to-Wear, styling and high-value clienteling to join the business at an exciting stage of growth.

The successful candidate will be a confident and commercially driven seller, with the ability to build a loyal client base, deliver exceptional styling advice and proactively generate new business.

The RoleAs a Sales Associate, you will play a key role in the successful launch and growth of the new concession. You will deliver an elevated and highly personalised client experience while driving sales, developing long-term client relationships and identifying new opportunities to grow the business.

• Key responsibilities include:Delivering an exceptional, personalised luxury client experience.
• Providing expert styling advice across Ready-to-Wear, accessories and footwear.
• Building, developing and maintaining a strong client book through proactive clienteling and relationship management.
• Driving individual sales targets and KPIs within a commercially focused environment.
• Developing new client relationships and attracting high-value clients to the concession.
• Using quieter trading periods proactively to follow up with clients, develop new business and identify sales opportunities.
• Creating strong relationships with external stylists, personal shoppers, hotel concierges and other relevant networks.
• Sharing ideas and initiatives to support client acquisition, including events, partnerships and networking opportunities.
• Developing relationships with clients who regularly purchase at a high price point and have strong long-term potential.
• Maintaining exceptional visual and operational standards at all times.
• Supporting the successful launch and ongoing growth of the concession.
• Working collaboratively with the wider department store and brand teams.

• About YouWe are looking for someone who:Has 2–3 years' experience within luxury fashion retail.
• Ideally has experience working within a luxury department store environment and understands its operational requirements.
• Has a strong background in Ready-to-Wear and styling, with confidence selling across accessories and footwear.
• Is a strong, commercially driven seller with experience consistently achieving sales and KPI targets.
• Has excellent clienteling skills and ideally brings a transferable client book.
• Is experienced in working with high-value transactions and premium luxury clientele.
• Can demonstrate the ability to proactively acquire and develop new clients.
• Is entrepreneurial, proactive and comfortable generating ideas to grow the business.
• Takes initiative during quieter periods and is always focused on finding solutions and creating opportunities.
• Has strong networking skills and enjoys building relationships beyond the shop floor.
• Has impeccable personal presentation and a genuine passion for luxury fashion.

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