Sales Associate at Flatiron Construction Corp

Fort Wayne, Indiana, United States -

Full Time

Start Date

Immediate

Expiry Date

07 Jul, 26

Salary

0.0

Posted On

08 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Cash handling, Point-of-sale (POS) operation, Customer service, Communication, Basic math, Attention to detail, Teamwork, Conflict resolution, Professionalism, Time management

Industry

Description

Description Position Summary The Sales Associate acts as a cashier within the Food and Beverage Department and is responsible for providing efficient and friendly service to guests in a fast-paced stadium environment. This role handles customer transactions accurately while ensuring a positive guest experience during events. The Sales Associate processes payments, answers questions, and maintains a clean and organized work area. This position works under direct supervision and must perform well under high-volume conditions. Essential Responsibilities Greet guests in a friendly and professional manner to enhance the customer experience. Accurately process cash, credit/debit card, and mobile payments using the point-of-sale (POS) system. Maintain an organized and balanced cash drawer throughout the shift. Provide information about menu items and stadium policies. Ensure orders are entered correctly and communicate clearly with kitchen staff when needed. Maintain cleanliness of the cashier station, including counters and surrounding areas. Follow all company policies regarding cash handling, refunds, and exchanges. Assist with restocking items such as napkins, utensils, and beverages. Work efficiently during peak times to minimize guest wait times. Requirements Knowledge, Skills and Abilities Basic math skills and ability to handle money accurately. Strong customer service and communication skills. Ability to operate a POS system or willingness to learn. Ability to work in a fast-paced, high-volume environment. Attention to detail and accuracy in transactions. Ability to remain calm and professional under pressure. Experience and Training Previous cashier or customer service experience preferred but not required. Must be 16 years old or older. Must obtain and maintain a valid Indiana alcohol server permit prior to first shift. High school diploma or equivalent preferred. Completion of required stadium training, including alcohol compliance, cash handling, and guest service modules. Ability to work flexible hours, including evenings, weekends, and holidays. Dependable, punctual, and able to work effectively in a team environment. Basic familiarity with electronic payment systems is a plus. Physical Demands and Work Environment Physical Demands: Ability to stand for extended periods of time. Frequent use of hands for handling cash, scanning items, and operating POS equipment. Occasional lifting of light items (up to 20–25 pounds). Work Environment: Fast-paced, high-traffic stadium environment during events. Exposure to noise, crowds, and varying temperatures depending on location. May work indoors or at open-air concession stands. Job Dimensions Works closely with concession staff, supervisors, and kitchen personnel. Direct interaction with large volumes of guests during events. Plays a key role in delivering efficient service and enhancing overall guest satisfaction.

Responsibilities

The Sales Associate is responsible for processing guest transactions accurately using a POS system while providing friendly service in a fast-paced stadium environment. They must also maintain a clean workspace, restock supplies, and communicate effectively with kitchen staff to ensure guest satisfaction.