Sales Associate (Full Time) at Ikano-Retail

Johor Bahru, Johor, Malaysia -

Full Time

Start Date

Immediate

Expiry Date

26 Dec, 25

Salary

0.0

Posted On

27 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Focus, Sales Skills, Communication Skills, Proactive Approach, Home Furnishing Knowledge, Team Collaboration, Merchandising Standards, Problem Solving, Multitasking, Discipline, Retail Experience, Market Knowledge, Customer Needs Assessment, Passion for Products, Goal Orientation, Adaptability

Industry

Retail

Description

Company Description The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia and Thailand – and have an ambitious expansion plan to bring a little bit of Sweden to new markets in the region. We are part of the Ikano Group of companies and the only IKEA franchisee owned by the Kamprad family that founded IKEA. We also develop, own and operate Shopping Centres that are anchored by IKEA and create walkable communities by including residential, office and other types of real estate in our development plans. We work towards making sustainability a natural part of our everyday work. We are active in our communities, driving and supporting social initiatives that benefit children, women and the environment. Job Description About the job To maximize kitchen furniture & accessories sales using knowledge of my range, local market and my customers, as well as the IKEA tools and the experience and expertise of my colleagues. Support the efficient work of the IKEA mechanical sales system to ensure the continued success of the IKEA Concept. Your assignment To actively approach, customers who you see require additional help. To identify their needs by asking the right questions and advise them on the best solutions for their homes in order to exceed their expectations. To understand how to use the different IKEA sales and communication channels and know-how for the different customers you meet. To keep your area of responsibility clean, tidy, priced and fully stocked, and ensure that the IKEA basic merchandising standards are in place at all times to give customers a positive shopping experience. To convey passion about IKEA products and actively learn about their features and benefits, and you share this knowledge with customers and colleagues. To understand the store and department action plans. You take responsibility for your department goals and know how you contribute. You ensure you maximise sales whilst maintaining profitability by knowing and actively steering towards the top selling and prioritised products (e.g. overstock/overtag). Qualifications Business-minded and result-driven with a customer focus. Experience of working in a customer- and commercial-oriented business. Confident in approaching and talking to people in a proactive manner. Interest in people’s everyday life at home and home furnishing. Good personal discipline, meticulous and able to work in fast-paced retail environment. Willing to multiskilling, able to work in more than one section/department in the store. Willing to work on weekend, shift hours and public holidays. Additional Information Please apply by 6 October 2025

Responsibilities

Maximize kitchen furniture and accessories sales by understanding customer needs and providing tailored solutions. Maintain a clean and well-stocked area while ensuring high merchandising standards to enhance the customer shopping experience.